Good value for money very slow collection

Counter staff seemed nice but then had to go back in for her to redo it all as she hadn’t processed the card!

Wasn’t impressed we had to pay for second driver. Made a good quote expensive.

The person on the counter was extremely rude. He also advised us that we hadn’t booked premium insurance when we had, and we had paid for it. When I requested and showed him proof he just shrugged his shoulders and said there’s nothing he could do and that we weren’t covered unless we paid more money. Also we have been charged more than the receipt

Very easy process. Had to ask for existing damage to be noted on the form before I signed and took the car as the form I was presented with didn’t document all existing damage. I fear if I had not asked for a member of staff to check the car again and document correctly before me leaving I would have been charged for damage that was there before on return of the vehicle. Other than this point everything else was faultless and the car was fantastic.

Their service is absolutely the worse. They did not have the vehicle I reserved. You could only fit 2 small pieces of luggage. I paid an extra $300.00 to upgrade!!!!!!! The people at the desk are rude!!!!! This is especially true of the manager there!!!! We had a horrible experience!!!!!!!!

I had problems with the rented GPS, I had to use my Celular system because the rented GPS always out of charge or little crazy showing erroneous addresses.