The inconvenience was that you need to wash the car yourself, which is not convenient when you rushing to the airport and it’s raining. Otherwise it is good value for money. The car is spotless too.
Very good overall. I returned the car earlier but I forgot to top off the fuel but the guy receiving the car (Pavel) was kind and waited while I refueled.
The girl at the counter didn’t know what she was doing, after 11 hours flying with 2 little kids it took about 30 minutes to get my car, plus it was long way to walk to the car with my suitcases and 2 kids.
It was very weird that I had to pay to clean the car.
I am convinced Green Motion is involved in Organized fraud and cheating. I was charged PLN 2818.76 for very minor crack on screen but refused to give invoice. I protested but duty officer told that I will get invoice in my email. My flight was close and I had no choice but to go. Now 21 days passed I didn't get invoice. I called Katowice airport company office but no use. I am convinced company is doing same to every customer who rent a car without full insurance as crack is so minor that most people can't recognize the crack on pick up. I don't see any other reason except fraud for not providing the invoice for the money which company already received from me. I bought a third party Excess reimbursable insurance which I am afraid, I may not get.
About QEEQ:10.0/10
Excellent job. Easyrentcars.com is very friendly, easy, and transparent company which gives me all the information correctly.
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