Pre check in so not having to spend 15.20 mins at airport reconfirming all my info which you already had on the booking. Poor information on return process... Office closed so had to go to terminal and then told to return to car park and put keys in drop box. No clear instructions and time wasted on my side

very helpful

I had an accident with the car about an hour after collecting it. I took it back to Budget and was given another car. I paid the 1384 euro damage. I now need a damage report and proof of payment from Budget so I can claim from the insurance I took through Easyrentcars. I send numerous emails to Budget. Not a single reply. Used all the email addresses on their documentation. The person at the Budget counter at the airport told my that they cannot supply me with these documents. Although my experience collecting/drop off and the vehicle was very good, my frustration with the company spoils the good experience I had

Waited over an hour at the pick up counter to get my rental that I prepaid online. And then waited another 20 minutes at the pick up location for the vehicle.

Like: all
Dislike: nothing