We rented a Mercedes V class and the lady at the counter did not pre-warn us that we have to re-fill Ad Blue for diesel cars. We ended up have to fill up Ad Blue on our own.
About QEEQ:10.0/10
Easy to use, will definitely rebook via Easyrenters.
I didnt received the contract(the told me the will sent it by mail but the forgot)
When i received the car the lady at the counter spoke Spanish with me..I don't speak any.
When i brought the car back the service was just perfect.
“Very smooth but be prepared to wait s long time.”
About Budget:9.0/10
Waited over an hour at the pick up counter to get my rental that I prepaid online. And then waited another 20 minutes at the pick up location for the vehicle.
Budget accepted the booking and had my flight arrival time but when I arrived at the office it was closed leaving me stranded and having to book another car through Sixt who were extremely helpful and claimed it often happened with Budget. Other customers were also stranded in the same circumstances.
Although I will never be able to prove it, I do believe that Budget at El Prat ran a scam on me. I rented the car for one day for 17 euros. But they took me to the cleaners for 350 euros. 220 for repair, 40 for handling (??) and 80 for administration whatever (??). They found the smallest of scratches on the rear bumper. Most certainly it was there when I got the car but they make sure to just hand you the keys and make do for yourself to go over the car. The parking lot is dark and it is impossible for any driver to find these small scratches. But thats all part of the scam. I don´t know why I´m writing this. Not like anyone is going to read this or give a shit.
Never ever will I do business with Budget or Avis and I will tell everyone I know about this disgusting company and this horrible scam. And all the clerk could say, ´don´t worry, your insurance will pay´ Thats what these horrible people think makes it ok to be so disgusting.
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Z.Wong
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Denys Bondarenko
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