“Easy booking horrible pickup. DO NOT USE FOX RENT A CAR.”
About FOX RENT A CAR:7.3/10
Fox rent a car was off airport in Fort Meyers where I picked up my car. Finding the shuttle pickup location was easy but there was no shuttle there when we arrived at the shuttle pickup location. There were 2 other couples there waiting as well. I used the phone in the shelter and was hung up on, I called the 800 number on my reservation and was sent to a voicemail that was full. After about 45 minutes the shuttle finally showed up and the shuttle driver said he had just left the shelter, which was a lie. We got to the off airport location to actually rent the car and the guy at the service desk seemed to not know how to work his system. It too us over 2 hours to rent a car from fox rent a car. I will never rent from them again and highly discourage anyone else from using them
My husband and I used a different company six months ago so we were very nervous about the shuttle pick up, with the other company we waited an hour and a half and ended up having to take a taxi to the location. This shuttle pulled up minutes after our arrival and picked us up immediately at drop off, we had such a great experience the counter staff was very nice, and less strict than other companies we have worked with. Although we were overly prepared due to issues six months ago with a different company we did not need everything we brought. We had a really good experience and will use this company again .
Car windows were dirty inside which impeded vision. Drop off was smooth and van drivers were courteous.
About QEEQ:10.0/10
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