Buyer beware, pay the extra $25-$50 for a better company because you get what you pay for. Our car was dented, scratched, & dinged. It vibrated when we were on the freeway and the brakes were bad. The headlights were broken, only the running lights worked on the vehicle. There were warnings about the airbags and tires. We were charged an additional $6.99 per day for using our own auto insurance! This was an additional fee tacked on after we already prepaid for the vehicle and were told we would owe nothing further. We were the only customers in the building, yet it took 50 minutes to get our busted up vehicle with over 85,000 miles on it. We were in a hurry; having landed in Miami at 9:35 AM, we thought a 3:00 PM reservation in the Keys would be a non-issue, but in addition to all the other things that went wrong with this reservation, the car was also given to us with just a quarter tank of gas, so we had to make an additional stop. Do not use this company.
They accept just few insurance companies, that's not good. Time of wait on line is too long. I was charged for a insurance because staff women didn't know how to get properly the info from my insurance.
About QEEQ:7.0/10
I had a issue with Rental car company and QEEQ didn't offer me any solution to fix it.
“1. the car wasent there, waited 1 hr counter was terible service force me to paid additional charges”
About One Switch:7.7/10
BAD SERVICE AT COUNTER MY CAR WASENT THERE THEY HAD TO GET ME TO ANOTHER RENTAL COMPANY PAID ADDITIONAL CHARGES TERIBLE SERVICES WILL NEVER RENT HERE AGAIN, I WILL ALSO FILE A FORMATED COMPLAIN ABOUT MY ADDITIONAL CHARGES AFTER EVRYTHING WAS PAID IN FULL.
I was very disappointed that my car rental ended up costing $200 more for the week than what I contracted to pay.
I found this car rental on the website kayak.com which showed a full price of $105 for the week, which was to be paid in full in advance, with $0 due at pickup. When I got to the car rental place at One Switch that despite my showing proof of having my own insurance with full coverage, I had to pay another $9 per day for not using their insurance, which I think is a terribly unfair and unethical business practice. Furthermore, I was charged another $13 per day for Sunpass (not optional) which does not even include the actual toll cost.
Further I was charged an additional rental day at $52, plus taxes, because my pick up was at 9:00 a.m. and my drop off was at 11:00 a.m.
The employee at the counter did not speak English well and was difficult to understand and communicate with.
The vehicle itself was a high mileage vehicle which was not in very good condition.
If i had known of the true cost of this rental, I would have not rented with One Switch and would have gone with a more reputable company.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Terrible.
Relevant Reviews on One Switch Miami
C.Bravo
-
-
-
-
View more >C.Giraldo
-
-
-
-
View more >R.Sarduy Sabia
-
-
-
-
View more >P.Vallandingham
-
-
-
-
View more >E.Lowenschuss
-
-
-
-
View more >