- Customer service was very proactive in reaching out once the booking is confirmed. Along the way till the collection, there was regular touch point to finalise my booking to add snow tyres, etc rental etc
- Pick up at Airport which is very helpful. They were in contact to help me locate them
- No counter at the airport, handover was carried out at the carpark
- Handover was in Tokyo at my hotel which is very convenient
- Rather surprised and disappointed with the condition of the car. Rather old, lots of scratches and just look unappealing
- Performance of the car was average. The car lacks power and it is especially challenging in Japan's hilly condition
About QEEQ:8.0/10
Good platform to pull the available resources for customer. So it is good.
the counter staff tried his best. I tried to understand from his point of view. The only problem i had was the battery failure to solve it promptly or give us adequate time to continue our journey . Thankfully , we have full insurance coverage against battery issue and rescue service.
About QEEQ:10.0/10
Eric zhang and miss zhang have been very helpful and promptly replying my message and tried to solve my issue pertaining to my booking before reaching out to 3723rentacar and another supplier on the winter tyres
The car rental company service staff is very helpful and accommodating. Seeing that they weather is cold, he continuously looked after my well-being and asked me to wait in a car when he settled the handover procedures. The process was smooth and the staff was caring and thoughtful. Definitely will hire their services when I am back in Japan.
About QEEQ:10.0/10
I have been using Qeeq for car rental in my overseas trips and awesome service as always. The customer service officer is very prompt in responding to my inquiries and helpful in ensuring that my booking was well taken care of.
The car given is spacious however it is an old car. The car front car lights are not bright enough, wiper water is not refill and the car body is full of dims. Luckily, I took the video before we took over the car to prove we didn’t damage the car. The service crew in Tokyo is excellent and he gained most respect from us.
The car was sufficient with enough space for all 7 of us. It was an older model and the GPS was only in Japanese but it was not an issue for us as we had our cell phones and an international data plan.
The agent was in touch with us through whatsapp and was very responsive whenever we had a question or any other concern. They met us with the car at Tokyo airport at the start of our trup and also picked up the car from our hotel in Kyoto, which was very convenient and amazing in terms of service.
Overall, we had no issues with the rental company or any of their agents. Despite the agent who met us for pickup and drop-off not speaking english, we got everything taken care of and all the documents squared away with no issue.
About QEEQ:10.0/10
QEEQ provided us the best options for Car Rental in Japan. Price drop protector was not able to find a lower price so I cannot comment on that service.
Had no issues whatsoever using QEEQ and its services. Would recommend to anyone looking to rent a car in Japan.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
S
-
-
-
-
View more >Scherzo
-
-
-
-
View more >M.Ling
-
-
-
-
View more >-
-
-
-
View more >Keng Siang Teh
-
-
-
-
View more >Wanlaya.k
-
-
-
-
View more >P.SENCHAOWANICH
-
-
-
-
View more >K.Nguyen
-
-
-
-
View more >Ming Chieh Lee
-
-
-
-
View more >K.Seow
-
-
-
-
View more >C.Lim
-
-
-
-
View more >Vaibhav Parkhe
-
-
-
-
View more >Car Rental Brands Ranked In Japan
Check out this.