Booked the RAV4 model guaranteed and got exactly that.
Fantastic rental overall, especially given the price. 40,000km on the clock but no issues whatsoever.
Definitely factor in the extra time for pickup. They will pick you up in a normal car so make sure to ask what registration is on the car doing the pickup and make a note clearly. Also make sure you have something to call in, SIMs are not really available on the arrivals hall from what we saw.
Pickup is outside departures before the W pink sign, outside door number 3.
Windscreen had pre-existing chips in them which make me a little uneasy - hope there's nothing under the hood being neglected.
Overall, will rent again.
I had a good experience with great rentals after reading bad reviews. Staff had good English and picked me up promptly despite lots of bad feedback. The deposit went into my account quite soon after drop off also. I would really recommend this company!
Was a little difficult with language. We are kiwis and all staff Asian descent.
We did not really know about the 3rd party insurance arrangement. When we brought no excess insurance the thought of having to pay an excess and then claim it back sounded a little dodgy. thankfully we had no incidents.
You took the bond on my credit card first. Then told me about insurance afterwards. So I took the insurance and you did a reversal of the bond but it hasn't been returned to my card yet. It has been 6 days already.
Also, the two people at the counter had very little English language skills. Seems strange in NZ.
The staff were supportive and the condition of the car was good. I really enjoyed this experience, better than what I have expected.
About QEEQ:8.0/10
The website and app is easy to be understood. But the coupons seem useless, because of the high caterias. And I don’t know how to refer it to my friend to get the bonus back, difficult to find the instruction.
The car was pretty old, the pick up driver/counter service didn’t answer the phone until 45 minutes after our arrival (and 15 after our scheduled pickup time), pickup ended up being an hour late, and the rental lot was in a corner of an industrial park by the airport.
“Awesome.... have made some new friends at Great Rentals.”
About Great Rentals:10.0/10
This is the 3rd time I have hired from Great Rentals and each time has improved with my last experience being excellent. Great car, great service, will hire from them again.
It was an old car, I couldn’t even use apple play. The deposit money will be refunded in 20 days which is too long, while other rentals would just take for 5 days.
Car was awesome for what we paid, it did the job exactly as needed and the customer service at Great Rentals was top-notch. Our first car had a faulty charging port so they instantly gave us a new one without any hassle.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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