“A great bargain find and a really positive rental experience.”
About ASAP:9.0/10
The car was pretty zippy, and it was nice that the fuel was a genuinely full tank and not just showing approximately full (which often happens with lower cost rental companies). Pick up and drop off we're extremely quick and efficient, and adding my husband as an additional driver was free - bonus! Not the newest car ever, but it overall very satisfied and would recommend.
About QEEQ:10.0/10
Great booking experience and much better deals than other platforms.
I booked a package that included comprehensive insurance from the rental company. However, when I arrived at the counter, they claimed they couldn't see the insurance and asked us to buy insurance again and then apply for a refund from the platform. While contacting QEEQ platform, they suddenly said the package did include comprehensive insurance but excluded tire and glass coverage. They recommended adding this insurance for 480 Thai Baht over 3 days. I decided to purchase it since it wasn’t too expensive, but this situation didn’t leave a great impression.
Renting a car through the platform is very convenient and hassle-free since it doesn't require a deposit. The car's condition was good, everything was great, and it was a relatively new car.
There was essentially no service. Around 7 PM, there was no one at the return location, and the signs were extremely unclear. We had to ask people from other rental companies to find the return spot. We called the service desk and someone finally came over to check the car but refused to take us to the international departure area. The positive review is for the car: a new vehicle with only a few thousand kilometers, fuel-efficient and easy to drive, but with five people and luggage, the power felt a bit insufficient and the car slightly shaky.
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