CAR RENTAL REVIEWS ON TIMES AT KANSAI INTERNATIONAL AIRPORT, KIX

Reviewed: Wed, Oct 9, 2024

About Times: 10.0 /10

Pickup and drop-off are quick and convenient with no additional issues.

About QEEQ: 10.0 /10

Winni Law

Japan

1 days rental

Reviewed: Wed, Oct 17, 2018

About Times: 8.0 /10

I rented a car on Wednesday, so there were very few people renting cars. The staff was very attentive and answered all my questions.

About QEEQ: 8.0 /10

Sophia Buckle

Japan

1 days rental

Reviewed: Wed, May 8, 2019

About Times: 10.0 /10

Very good and fast

About QEEQ: 10.0 /10

KENNY LAU

Japan

1 days rental

Compact | Honda Fit or similar

Reviewed: Tue, May 21, 2019

About Times: 8.3 /10

I booked the car with an ETC card (CEP), and pre-paid for a lump sum of 8000￥。After returning the car, the total cost for the ETC showed 24020￥。The counter said I used some road that not covered by CEP, so I need to pay the different of 10460￥。But when I back home, check through the table they gave me, it shows that the counter girl over charge me by 1580￥。I still waiting for their reply.

About QEEQ: 9.0 /10

This platform is good, respond fast and very helpful, will book through them again. Thank you!

Miles Bell

Japan

1 days rental

Reviewed: Tue, Jul 16, 2024

About Times: 10.0 /10

The vehicle was brand new. I booked an ETS, and picking up and dropping off the car was convenient. The staff's English was pretty good. I must give a thumbs up for the whole process.

About QEEQ: 10.0 /10

C.LIAN

Japan

6-day rental

Mini Van | Toyota Sienta or similar

Reviewed: Tue, Aug 8, 2023

“Straight forward car rental experience”

About Times: 8.0 /10

Process to get vehicle went smoothly. Knowledgeable staff

About QEEQ: 8.0 /10

Japan

9-day rental

Economy | Honda Fit or similar

Reviewed: Thu, Oct 13, 2022

About Times: 7.0 /10

Command of English can be improved.

About QEEQ: 10.0 /10

Include the ETC card as a mandatory add on. We had to ask the counter if ETC is provided. Cannot imagine moving around Japan without the ETC.

Meredith Flynn

Japan

1 days rental

Reviewed: Sat, Oct 5, 2024

About Times: 10.0 /10

Excellent service, all the instructions were very clear. They provided a comprehensive set of A4 guides covering details like where to refuel before returning the car, places where parking is not allowed, and how to handle accidents. The staff was very patient, the car was very clean, and I got upgraded to a seven-seater Freed, which was spacious and comfortable. Driving a right-hand drive car didn’t require much adjustment since Japanese drivers are very disciplined, with no reckless overtaking or cutting in line – it actually felt more relaxing. Be sure to rent an ETC card; it’s super convenient. At return, they provide a detailed statement so you can settle the toll fees altogether.

About QEEQ: 10.0 /10

Bennett Mill

Japan

1 days rental

Reviewed: Sat, Oct 12, 2024

About Times: 10.0 /10

Extremely satisfied! The service was excellent, and the staff were friendly and courteous.

About QEEQ: 10.0 /10

Andre Isabel

Japan

1 days rental

Reviewed: Sat, Jun 1, 2019

About Times: 6.0 /10

Acceptable, but no ETC card

Theresa Crane

Japan

1 days rental

Reviewed: Sat, Aug 10, 2019

About Times: 2.0 /10

The lady at the counter when returning the car was very impatient and rude, lacking the usual Japanese service spirit. She was irritable and couldn't speak Chinese. It was really terrible!

About QEEQ: 10.0 /10

Doris Ingersoll

Japan

1 days rental

Reviewed: Mon, Nov 4, 2024

About Times: 10.0 /10

Excellent experience! The staff noticed we had a lot of luggage and offered us a slightly larger car. Everything went smoothly, and they even provided a sign for foreign drivers to place at the back of the car.

About QEEQ: 10.0 /10

Myra Lawrence

Japan

1 days rental

Reviewed: Mon, May 7, 2018

About Times: 6.0 /10

The car rental procedure was quite slow.

W.CHEUNG

Japan

1 days rental

Compact | Honda Fit or similar

Reviewed: Mon, May 6, 2019

“Overall is average.”

About Times: 6.0 /10

The car body is a bit dirty. And need to check everything celarly as find some scratches on the car body.

About QEEQ: 8.0 /10

Gd platform and cheap price!

Japan

1 days rental

Compact | Honda Fit or similar

Reviewed: Mon, Jun 17, 2019

“Seamless”

About Times: 8.3 /10

Seamless process. Polite and helpful

About QEEQ: 8.0 /10

Nil

Gavin Dora

Japan

1 days rental

Reviewed: Mon, Apr 22, 2019

About Times: 6.0 /10

Needs Improvement: No bilingual navigation, no ETC card reservation prompt Advantages: Quick procedures, good service attitude

Elroy Violet

Japan

1 days rental

Reviewed: Mon, Apr 15, 2019

About Times: 8.0 /10

Friendly counter staff, but some communication issues due to language barriers.

About QEEQ: 10.0 /10

Japan

1 days rental

Full Size Van | Nissan Serena or similar

Reviewed: Fri, Mar 29, 2019

“Great value and easy online rental”

About Times: 8.0 /10

The car met our expectations. We recommend the staff to be trained in better explanation with English. It was hard to understand some of the things that was said during the pick up process.

About QEEQ: 10.0 /10

Duncan Leacock

Japan

1 days rental