The wait time for the car was a bit long, but the service was excellent. Since the model we booked was not available, we later switched to a Hyundai MPV.
The staff at the rental company were very friendly. However, they required a 100 AUD deposit for highway tolls, which I wasn't sure would be adjusted based on actual usage. I didn't end up needing that much for tolls.
We took an Uber at 8:30 AM and arrived at the car rental service on time. The pickup process was smooth with no aggressive upselling. There were three of us, all with translated driver's licenses. The staff checked them and confirmed that we could drive without charging additional fees for extra drivers. The security deposit for the rental was $260, paid via Visa. The staff inspected the vehicle together with us, checked the fuel gauge, took photos for records, and reminded us to refuel the tank within 15 kilometers of the return location and keep the receipt as proof. After that, we hit the road. The car was quiet, in great condition, and everything went smoothly during the trip.
Car met expectations. The customer service during pickup and drop off vastly exceeded expectations. Cannot remember having dealt with such lovely people at a car rental desk in a very long time.
About QEEQ:10.0/10
Platform worked well. Did what it was supposed to do.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Norman Rockefeller
-
-
-
-
View more >Pearl Sailsbury
-
-
-
-
View more >Parker O'Connor
-
-
-
-
View more >Tiffany Carl
-
-
-
-
View more >Ada Clement
-
-
-
-
View more >Lewis Hopkin(s)
-
-
-
-
View more >Doris Ingersoll
-
-
-
-
View more >Belle Lynch
-
-
-
-
View more >Leopold Chapman
-
-
-
-
View more >G. L.
-
-
-
-
View more >Lewis Hopkin(s)
-
-
-
-
View more >Dave Will
-
-
-
-
View more >Odelette Effie
-
-
-
-
View more >Y.Tan
-
-
-
-
View more >Darnell Nixon
-
-
-
-
View more >Vicky Donne
-
-
-
-
View more >Tom Funk
-
-
-
-
View more >Car Rental Brands Ranked In Melbourne
Pay for Car Rentals with Crypto