CAR RENTAL REVIEWS ON EUROPCAR IN LOS ANGELES

Reviewed: Wed, Oct 30, 2024

“EXPERIENCE IN LA:ABOVE AVERAGE WAIT TIMES, POOR CHOICE OF CARS, AND PRICE GOUGED ON PETROL FILL”

About Europcar: 8.0 /10

I HAD A GOOD EXPERIENCE WITH FOX IN SAN JOSE 2 WEEKS EARIER. THIS TIME THERE WERE A NUMBER OF ISSUES 1) IT TOOK 30 MINUTES FOR THE SHUTTLE TO TURN UP FROM LAX 2) THERE WAS A 20 MINUTE WAIT IN THE QUEUE AT FOX 3) THERE WERE NO MIDSIZED SUVS AVAILABLE WHEN I WENT TO SELECT A CAR SO I WAS GIVEN A VERY LARGE JEEP WHICH I FOUND VERY CUMBERSON TO MANOUVRE AND DRIVE. 4) I WAS QUOTED $105? PLUS PETROL @ AROUND $5 PER GALLON. I FELT I WAS RIPPED OFF WHEN CHARGED $150 IN THE END AS THE FUEL GUAGE WAS JUST UNDER FULL!

About QEEQ: 8.0 /10

Earl David

United States

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1 days rental

Reviewed: Wed, Oct 30, 2024

About Europcar: 10.0 /10

The car was very new and clean. After completing the paperwork, I picked it up from the parking area myself.

About QEEQ: 10.0 /10

Gene Bell

United States

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1 days rental

Reviewed: Wed, Mar 12, 2025

About Europcar: 4.0 /10

The car had some damages, which were recorded on paper—it felt quite old-fashioned. They also pushed insurance and fuel.

About QEEQ: 10.0 /10

Sarah Whyet

United States

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1 days rental

Reviewed: Wed, Feb 12, 2025

About Europcar: 8.0 /10

The place was a bit crowded, but the service attitude was excellent.

About QEEQ: 10.0 /10

Marsh Carey

United States

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1 days rental

Reviewed: Tue, Oct 29, 2024

About Europcar: 10.0 /10

The service is nearly self-service, and the staff has a good attitude.

About QEEQ: 10.0 /10

Joyce Bradley

United States

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1 days rental

Reviewed: Tue, Nov 5, 2024

About Europcar: 6.0 /10

This company is farther away compared to others, and the overall condition of the cars is slightly inferior, but generally acceptable.

About QEEQ: 8.0 /10

Kennedy Samson

United States

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1 days rental

Reviewed: Tue, Nov 5, 2024

About Europcar: 6.0 /10

The queue was very long, and the waiting time was excessive.

About QEEQ: 8.0 /10

Winfred Bill

United States

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1 days rental

Reviewed: Thu, Nov 14, 2024

About Europcar: 10.0 /10

Not bad.

About QEEQ: 10.0 /10

Edwina Bloor

United States

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1 days rental

Reviewed: Sun, Nov 17, 2024

About Europcar: 8.0 /10

Overall, it was quite good, but the wait to pick up the car was a bit long. Initially, they said it might take half an hour and asked if I would consider a different model. After I declined, I still got the model I wanted pretty quickly. Overall, I was satisfied.

About QEEQ: 10.0 /10

Cleveland Daisy

United States

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1 days rental

Reviewed: Sun, Nov 10, 2024

About Europcar: 10.0 /10

The service was excellent, and the staff were very helpful.

About QEEQ: 10.0 /10

Violet Trollpoe

United States

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1 days rental

Reviewed: Sun, Feb 9, 2025

About Europcar: 6.0 /10

Waited over 20 minutes in line to pick up the car. Returning the car was much faster, but waited about 40 minutes for their airport shuttle at the rental office entrance.

About QEEQ: 10.0 /10

Hannah Laurie

United States

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1 days rental

Reviewed: Sat, Mar 1, 2025

About Europcar: 2.0 /10

It's been a while since I experienced something like this. Rented a car for 53 days, and on the 30th day, the rental company charged $980.11, nearly 7,000 RMB. After returning to my country, I wouldn't have noticed this kind of malicious charge by the rental company if I hadn't carefully checked my credit card statements. Currently in the process of resolving this issue. I recommend avoiding Europe Car and Fox rental companies.

About QEEQ: 10.0 /10

Maxwell Carpenter

United States

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1 days rental

Reviewed: Sat, Feb 8, 2025

About Europcar: 10.0 /10

Very satisfied.

About QEEQ: 10.0 /10

Prima Maltz

United States

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1 days rental

Reviewed: Mon, Mar 10, 2025

About Europcar: 2.0 /10

Shuttle bus was too slow

Eric Habakkuk

United States

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1 days rental

Reviewed: Mon, Dec 30, 2024

About Europcar: 10.0 /10

The service was excellent, they were patient and very humorous.

About QEEQ: 10.0 /10

Cecilia Arnold

United States

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1 days rental

Reviewed: Fri, Oct 25, 2024

About Europcar: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Arlen Tracy

United States

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1 days rental

Reviewed: Fri, Mar 14, 2025

About Europcar: 8.0 /10

The service is quite good, but they tend to push for upselling.

About QEEQ: 8.0 /10

Victor Forster

United States

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1 days rental

Reviewed: Fri, Jan 31, 2025

About Europcar: 4.0 /10

Fuel fees were precharged, and as per the agreement, if the fuel is not full upon return, the charge should be based on the precharged price. However, the bill showed fuel charges calculated at the higher rate for uncharged fuel.

Cleveland Simon

United States

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1 days rental