14 Car Rental Brands at Plaisance International Airport (MRU)

Excellent! The car was in great condition, and the pickup and drop-off processes were very quick. The staff was very friendly, giving us a perfect rental experience!

Reviewed: Jul 9, 2024

Very satisfied with the service. Responses were prompt and both pick-up and drop-off were timely.

Reviewed: Jun 29, 2024

The staff was very detailed and responsible when explaining the car pickup process. We accidentally drove to the departure level when returning the car, and the staff member came to pick us up.

Reviewed: Jun 14, 2024

Good

Reviewed: Jun 10, 2024

Although the process had some ups and downs, the overall service was satisfactory.

Reviewed: Apr 23, 2024

Very satisfied, the pickup and drop-off staff were very enthusiastic, patient, and provided meticulous service.

Reviewed: Dec 19, 2023

Overall satisfied, but they mentioned a faint scratch on the left car door during return, and held a 20,000 INR deposit on my credit card.

Reviewed: Jun 18, 2024

Very satisfied

Reviewed: May 31, 2024

Very good.

Reviewed: May 31, 2024

Privately owned, extremely unreliable; none of the emergency contact numbers work. It's a local car rental company without any storefront, and neither airport staff nor police have heard of it. I don't understand how it became a partner with the rental platform.

Reviewed: Jul 14, 2019

The service was excellent.

Reviewed: Apr 22, 2015

The service provided by Asan was quite good!

Reviewed: Nov 19, 2014

Overall it's good, but they gave us a Malaysian car similar to an Alto. The only issue is that we are not confident about the safety of this car since it's an unfamiliar brand. Also, it can't go fast; it starts to feel unstable above 80 mph.

Reviewed: Oct 13, 2014

fine, at the MRU airport, but not at vehicule locator, at the parking (a poster at the arrival in main arrival zone) Vehicule fine, very good price, service ok !

Reviewed: Apr 23, 2024

fine, at the MRU airport, but not at vehicule locator, at the parking (a poster at the arrival in main arrival zone) Vehicule fine, very good price, service ok !

Reviewed: Apr 23, 2024

The AC was not working. The windscreen was working but couldn't throw water (damaged??) There was a weird noise on the engine. BUT, the car served its purpose and the staff was really friendly

Reviewed: Dec 1, 2022

We have received a small car, as booked (extremely useful for the small streets of Mauritius). We have appreciated the office of the car rental is in the airport area/no shuttle needed). Our flights were late 24h (and Qeeq announced the rental company on our behalf about the delay). Mauriconnect accepted to keep the price for us (instead of marking it as a no show). We appreciate a lot this support.

Reviewed: Apr 12, 2022

Very fast pick-up and drop-off, very clean car. The only minus - they gave not an auto, but a manual car...

Reviewed: Feb 14, 2020

The overall service was quite good.

Reviewed: Mar 22, 2024

Convenient pick-up and drop-off

Reviewed: Sep 25, 2019

There was no counter at airport. The guys were waiting for me outside with the car. The fuel was about a quarter so had to fill up on the way which was a hassle. The car I booked wasnt delivered and couldnt be bothered to argue or change.

Reviewed: Jul 14, 2019

The car fell below our expectations, it was advertised as room for 7 passengers but didn’t have enough luggage space for 5.

Reviewed: Mar 18, 2019

No prior indication that SURPRICE RENT A CAR was off site. I arrived earlier than planned and could not find my car. I could not find any mention of Surprice Rent A Car at the airport. No other rental agency knew of Surprice Rent A Car. Another rental agency was kind enough to help find them. I was told to wait in the arrivals hall. Still nothing. A taxi driver made another phone call to help find them. When the car arrived, it looked like it had been in an accident and had been repaired. The fuel level was already on Empty, with the fuel warning light on. I had to get fuel immediately. The car was delivered to me in the airport car park, meaning I had to pay a parking fee to exit the airport. I arrived at sunset. By the time I had refuelled the car, it was dark and I had to turn on the headlights. Only one headlight was working! This made my 45 minute drive VERY dangerous. Surprice's solution to the broken headlight was for me to pay to have it repaired myself and they would refund the cost. They confirmed the refund would be waiting for me when I returned the car at the end of my hire. This was reconfirmed on my final day of the rental. When I arrived at the airport, they did not have money ready and claimed they through they could give it to me the following day. HOW? I was leaving the country! After some time of searching purses and wallets, they found enough to cover the repaired headlight. Disappointing.

Reviewed: Mar 2, 2019

The pick-up and drop-off locations were easy to find, and the staff processed the pick-up quickly.

Reviewed: Jan 29, 2024

Pretty good.

Reviewed: Jun 11, 2020

The staff were very impatient when we picked up the car. The customer hadn't finished checking, but in less than five minutes, the staff left. They didn't provide the paperwork initially; we had to chase after them to get it. There were some paint scratches on the car, which they didn't inform us about. I found them myself and only then did the staff reluctantly mark it on the paperwork. Before we could finish inspecting, it started raining heavily, and the one staff member left without saying anything. We had no choice but to drive away without fully checking the vehicle. When returning the car, they inspected it very meticulously, even crawling on the ground to look, and claimed there was a crack in the bumper. However, we had only driven from the airport to the hotel and hadn't used the car for the three days, as we stayed at the hotel and used the hotel's shuttle service. The mileage check confirms this. The crack was clearly old, and we had to argue with them. Eventually, their manager came and resolved the issue, but we almost missed our flight. Additionally, the deposit is extremely high, nearly 5000 RMB. As of now, we haven't received the deposit back, and we don't know if they'll deduct any money. Make sure to thoroughly inspect every part of the car when picking it up.

Reviewed: Aug 20, 2019

Renting and returning the car was very convenient. The staff were friendly.

Reviewed: Aug 16, 2019

They said the deposit would be refunded in two days, but it's been half a month and it hasn't been refunded.

Reviewed: Jun 6, 2019

The local rental company added a 3.4% card fee without informing us, forcing us to pay it. This was very unpleasant and led to a long negotiation at the airport parking lot without resolution. We had to contact the car rental platform after returning home to get a refund. The car provided was not the model we had booked, and it was very dirty with stained fabric seats. The features of the car were not explained, and there was no place to rent a phone holder (be sure to bring your own). They did not offer the option to add full insurance and directed us to contact the rental platform.

Reviewed: Oct 7, 2023

Great service, very convenient pick-up and drop-off!

Reviewed: Feb 2, 2020

The staff at Morisoleil were lovely and extremely helpful, would use them again without hesitation!

Reviewed: Dec 5, 2019

Royal Car Rental didn’t have a desk at the usual Car Rental area, there was no sign displayed as a meeting point. Instead we had to call them to have a representative come meet us. Luckily my friend had a local SIM card at this point or else we’d have been stuck. The rep then walked us across to a random part of the Carpark where the transaction was made out of the back of a car. The whole thing felt a little dodgy to be honest. When I got into the car the screen was displaying the navigation in Japanese, I was instructed this couldn’t be changed. Worse still it couldn’t be switched off!

Reviewed: Dec 25, 2019

Quick and nice service.

Reviewed: Oct 12, 2019

The counter is in a small building directly opposite the airport arrival exit, with clear signage. There weren't many customers, and the staff were very enthusiastic and provided detailed explanations.

Reviewed: Nov 17, 2018

You could hire cars with some petrol roster then nearly empty and cars could be newer with less then 100k millage

Reviewed: Jun 18, 2019

I paid the full amount for the rental on ZUZUCHE. When I went to pick up the car, they said I hadn't paid and asked for an additional 200+ USD. After a half-hour delay, they realized it was their mistake and finally gave me the car. The car had only two bars of fuel, over 50,000 kilometers, was very old, and not cleaned. When returning the car, there were notes on the rental form about existing scratches, but they still claimed I caused them!

Reviewed: Jul 28, 2018

I booked a Jaguar XF on Zuzuche, but they gave me a Hyundai i10 at the store. The difference is significant.

Reviewed: Apr 11, 2019

Shirking responsibility, complete mess

Reviewed: Sep 9, 2018

Mediocre

Reviewed: Sep 6, 2018

Not very reliable

Reviewed: May 14, 2018

I was shocked that such a big brand would have such unprofessional staff in these less developed African countries. When returning the car, I had already filled up the tank, but during the inspection, the staff shook the car body by standing on the passenger door frame, causing the fuel gauge to show a warning. They then claimed the tank wasn't full and demanded extra money. Fortunately, I noticed and did not agree. After moving the car back and forth, the fuel gauge returned to normal. The staff quickly explained that it was a malfunction. However, they still charged us an additional 300 rupees, even though we gave him a 50-rupee tip. Moreover, the actual car model was smaller than what I had booked. I have never encountered such issues when renting cars in America, Europe, or Australia before!

Reviewed: Feb 25, 2018

The service was just average.

Reviewed: Sep 27, 2017

Simple procedures, reliable and attentive service, very satisfied

Reviewed: Mar 23, 2014

Clean; organized; the staff was very friendly and responsible.

Reviewed: Aug 27, 2015