21 Car Rental Brands at Tbilisi International Airport (TBS)

Quite satisfied, the handover was conducted in person and the vehicle was in good condition.

Reviewed: Sep 8, 2024

Very satisfied

Reviewed: Jul 25, 2024

Did not get the reserved car model

Reviewed: Oct 13, 2023

Having rented cars in 64 countries, this was the worst experience ever. I rented four cars from this company, and two of them were downgraded. A large MPV was replaced with a Toyota Prado, and they argued it is still a 7-seater like the MPV we booked! The worst part was, despite purchasing full insurance at the rental company when we picked up the car, when returning it, the Prado had a scratch less than a centimeter long, and the company claimed that we didn’t report it to the police or the insurance company, so the insurance was invalid, and we were forced to pay 1050 Lari (approximately 3000 RMB). This was the first time I heard that you need to report even without an accident. This company is just a Europcar franchise, full of tricks and lies. Their reviews on Google are all negative, which you can check yourself. If you plan to rent a car in Georgia, avoid this company to prevent any trouble; otherwise, you're likely to get caught in their schemes.

Reviewed: Jul 29, 2023

The staff greeted us at the airport exit when picking up the car and met us at the airport for the return.

Reviewed: Aug 29, 2018

Very convenient, it's just on the left-hand side of the exit.

Reviewed: Sep 5, 2024

Very satisfied, they promptly replaced the car when there was an issue. Special thanks!

Reviewed: May 16, 2024

The service was good.

Reviewed: Feb 19, 2024

The order was confirmed for car pickup in Tbilisi, Georgia, and dropoff in Baku, Azerbaijan. However, at the pickup, I was informed that I couldn't drop the car off in Baku, forcing the order to be canceled. Not sure if it was the rental company's fault or the platform's.

Reviewed: Jan 2, 2018

Very satisfied.

Reviewed: Sep 5, 2024

Originally booked a Toyota Prius, but the staff provided a free upgrade to a Mercedes E350. The car had been thoroughly cleaned, was very clean, had plenty of power, and offered a great driving experience.

Reviewed: Aug 24, 2024

Very satisfied

Reviewed: Aug 6, 2024

The condition of the car when received was worrying, especially since we were renting it for over ten days. 130,000 kilometers, many scratches on the car, the maintenance reminder light was always on, and the left headlight was not functioning.

Reviewed: Jul 19, 2024

Excellent! They immediately resolved the issue and replaced the car.

Reviewed: Jul 11, 2024

It's okay.

Reviewed: Jun 26, 2024

Pretty good

Reviewed: Jul 20, 2024

There is no office, both pickup and return are at the airport parking lot. I booked a Toyota but got a Hyundai. When returning the car, I found a slight crack on the front right bumper, and the rental company charged me 2700 RMB. I will never use such a small rental company again. They seem eager to find any scratch with a magnifying glass to charge you for something. Lastly, they charged me 25 Lari for car washing, roughly 70 RMB.

Reviewed: May 13, 2024

The overall service was excellent and I didn’t encounter any issues.

Reviewed: Mar 16, 2024

When returning the car, they said the right front mudguard was missing... Luckily, I recorded a video when picking up the car and noticed it was already missing! If I hadn't recorded the video or had missed it, I would have had to pay. Also, they require you to wash the car before returning it, or they will charge you a large fee!

Reviewed: Oct 26, 2019

Extremely dissatisfied with this small car rental company. They don't have a front desk at the airport. When we picked up the car, there was only one staff member who took us directly to the parking lot. The worst part was that his mobile POS machine didn't work, so we had to pay the deposit in cash. One of our cars was involved in a traffic accident and needed a claim, but because we couldn't use a credit card, it took a lot more time. The problem is, not having an office at the airport means we couldn't get any proof, which caused significant issues later. My partner couldn't make it to Tbilisi on that day for special reasons. The car rental staff assured me that we could get a full refund, but because they didn't have an office, they couldn't issue proof. Even though we called their manager and he verbally guaranteed a full refund, neither the rental company nor Zuzuche took responsibility, so I couldn't get a full refund. Terrible service! Scammers!

Reviewed: Aug 29, 2019

Quite satisfied.

Reviewed: Jul 2, 2024

Friendly service and easy pickup and return

Reviewed: May 5, 2024

Good service attitude

Reviewed: Jan 2, 2024

Very satisfied

Reviewed: Jun 8, 2024

They said there was damage on the front of the car. I disagree, the damage was already on the car

Reviewed: Nov 11, 2019

This is a terrible company with an extremely bad attitude. They even canceled our confirmed booking. When we arrived, they said they had no cars and didn't offer an upgrade. Terrible service!

Reviewed: Jul 16, 2019

Terrible experience, very unprofessional. The company arbitrarily charges fees and deducts from my credit card without my consent.

Reviewed: Apr 15, 2024

Very satisfied, good attitude and communication, fulfilled customer needs as much as possible.

Reviewed: Mar 25, 2024

The service is satisfactory.

Reviewed: Jan 11, 2024

I clearly rented a Volvo S60, but they gave me a Mazda 5 and insisted that the Mazda 5 is more luxurious. They must think I haven't seen cars before. Being away from home, I had no choice but to endure it.

Reviewed: Nov 19, 2023

The service is okay, but I got a Mitsubishi ASX instead of the Hyundai IX35 I ordered. This is deceptive and very frustrating.

Reviewed: Aug 15, 2019

Very satisfied

Reviewed: Apr 14, 2024

The car had a lot of damage. The bumper and grill had holes in it and it was covered in bird poo

Reviewed: Mar 22, 2023

Service was okay, but the car was too old.

Reviewed: Sep 17, 2021

This store shares the same location with the Hertz branch. Both the pick-up and drop-off staff were very friendly. I mentioned in my order that I needed to drive from Georgia to Armenia, but it seems QEEQ didn't inform the rental company. Since it was already late at night when I picked up the car, the service representative contacted their manager, who promised to handle the border crossing documents and pass for me before I crossed the border. The manager even delivered the documents and pass to my hotel. When returning the car, there was a traffic ticket, and the staff guided us on how to pay it on the machine. The only downside was that I rented a Toyota Prado, but they gave me a Mitsubishi Pajero. The back seat space was noticeably smaller than the Prado, and one of our passengers, who is quite large, found it a bit cramped. It was much smaller compared to the Prado I rented last time.

Reviewed: Oct 21, 2019

Efficient car pickup and return process. However, our reserved car model was downgraded.

Reviewed: Sep 28, 2019

They charged an extra 60 lari when picking up the car and haven't provided an explanation yet.

Reviewed: Dec 29, 2023

AC was poor condition. we expected some more cleanliness.

Reviewed: Jun 11, 2019

1. There is no physical store; you need to provide your flight information in advance. The rental company staff will wait for you at the airport and take you to the parking lot to pick up the car. The entire process happens outdoors at the parking lot. 2. The car's exterior was fine, but on the second day, a major issue emerged: the car wouldn't start. Communication with the rental company was only through WhatsApp, and they guided you to fix the car via video. The vehicle's problem appeared to be historical, with a deformed screw causing an electrical failure. For the rest of the trip, it felt like repairing the car daily.

Reviewed: Nov 3, 2023

All was good

Reviewed: Oct 26, 2022

Notre avion a atterri à 22h45 et nous avons dû attendre 1h la personne en charge de nous amener la voiture. Il est arrivé sans s'excuser de l'attente à l'aéroport. Il nous a fournis une voiture plus grosse, mais totalement crasseuse. De la terre, de la poussière à l'intérieur et à l'extérieur. Rien n'avait été fait. Lors du constat des chocs et des rayures, ils nous était très difficile voir impossible de constater les rayures tant la voiture était sale et qu'il faisait nuit. Le réservoir de la voiture n'était pas plein. Il manquait 5 litres d'essence. La voiture était garée sur le parking de l'aéroport et nous avons dû payer le stationnement pour sortir du parking...

Reviewed: Aug 29, 2019

You can pick up and drop off the car at the airport, but there's an extra fee. I hope the charges can be more transparent.

Reviewed: Mar 14, 2020

Me.Nick from super car very professional person. Had given me lot of information as well as very helpful.i would like to recommend supercar specially for Georgia.very honest people. Also I did not had any issue whole return. My deposit 300$ was back to account within 5 days.

Reviewed: Jan 10, 2020