6 Car Rental Brands in Jerusalem, Israel

Waited for about twenty minutes, but got an upgrade to an SUV.

Reviewed: Aug 21, 2020

It seems to be much cheaper for foreigners to rent a car directly.

Reviewed: Aug 29, 2019

Even though it's the same pickup location and vehicle, Europcar requires confirmation later, while Shouqi allows immediate confirmation (we booked the night before).

Reviewed: Feb 14, 2019

Was very fun and efficient thank you very much

Reviewed: Jan 1, 2020

נשבר לי המראה והם שלחו רכב חילופי תוך 3 שעות אבל הרכב החדש היה קצת פחות טוב מהרכב הראשון

Reviewed: Dec 26, 2019

the car i got was a free upgrade which is nice but the car was very old and didnt drive so well.

Reviewed: Sep 2, 2019

Pick up took forever. It was like they were not expecting me.

Reviewed: Dec 11, 2019

Great

Reviewed: Nov 15, 2019

They did not cancel the USD700 deposit automatically; I had to call and ask them to cancel it.

Reviewed: May 16, 2019

The car was super dirty. They didn't care at all. diapers in the car, snack spilled all over. we were in a big rush, but couldn't go into such a car.

Reviewed: Sep 1, 2019

1: The wait time at the Jerusalem branch was very long compared to car rental experiences in Western countries; it took over an hour from arrival to driving off. 2: I requested a full tank for both pickup and return, but the car was only 75% full, and the rental company refused to fill it up. 3: I was informed only at pickup that returning the car at the airport would cost an additional 150 NIS (approximately 290 RMB), and I had no choice but to accept it since changing plans wasn't feasible. 4: When returning the car, they questioned the dents, but I showed them a video from the time of rental, which resolved the issue. 5: I returned the car with a full tank, but the CAL AUTO staff claimed that the pickup branch's failure to provide a full tank wasn't their responsibility and refused to refund the 25% tank fee. They only relented after I threatened to file a complaint. The process involved long delays, first with prolonged calculations, followed by a refusal to refund in shekels and insisting on dollars, and finally claiming a lack of change in dollars. Fortunately, we arrived early at the airport and had change, or we would have been overcharged. It was very frustrating.

Reviewed: Mar 29, 2018

Pretty good, the process is convenient, and the service attitude is excellent

Reviewed: Nov 25, 2017

I booked a GPS on the ZuZuChe website, but the store did not have it ready. They claimed they hadn't received any notification and didn't have any extra GPS devices available. As a result, I had to buy a SIM card and data package from a nearby store for 200 shekels, and then download and set up the navigation app, which wasted almost half a day and forced me to cancel some planned activities.

Reviewed: Dec 11, 2015

great customer service

Reviewed: Aug 6, 2019