12 Car Rental Brands in Merida, Chiapas, Mexico

Pretty bad. The main problem is that the car we rented, was not available even after paying in advance. And they offer a down grade. Refused to give any similar or higher grade car. It was like a joke. At the end, they told me if I didn’t like what they had, I could leave. Like a joke. The guys at drop off, were great! Very kind!

Reviewed: Jul 30, 2024

El auto no estaba en buenas condiciones, todas las funciones eléctricas de ventanas, espejos y cámaras del lado derecho no funcionaban lo que hizo el manejo un poco más complicado, además el auto estaba mal alineado

Reviewed: Dec 24, 2023

Todo fue muy rápido y con excelente atención, solo que me ofrecieron un seguro de cobertura total en el mostrador (no lo contrate) debido a que en mi reserva con qeeq agregué cobertura total.

Reviewed: Dec 16, 2022

All persons are very kind and helpful

Reviewed: Jan 17, 2024

Precio no correspondía a lo cotizado. Muy caro y abuzan de las necesidades de las personas

Reviewed: Apr 20, 2022

No respetaron el tipo de auto que se reservó y cobraron muchísimo más por la renta de lo que había reservado. Fué un fraude, no vuelvo a hacer reservaciones ni con uds. ni con europcar

Reviewed: Mar 22, 2020

Encountered a very helpful staff member

Reviewed: Dec 20, 2023

Lo unico que podria ser mejor seria no ofrecer mas seguros ya que contábamos con lo necesario cuando hicimos la reservación

Reviewed: Oct 6, 2021

Average, had to wait a long time for the car.

Reviewed: Feb 4, 2018

No me hicieron válido el seguro contestado en la aplicación , y si no contrataba el que ellos me ofrecían no podía acceder al vehículo Con respecto al vehículo, en buenas condiciones y funcionamiento y la atención buena

Reviewed: Feb 27, 2020

The vehicle's condition wasn't great. The engine warning light came on while driving, the wipers were almost unusable, and the door lights didn't work well. The main issue was: the insurance claimed on the rental order wasn't included (though I had bought full insurance). It didn't cover even the most basic theft, collision, or any amount of protection... I had to keep calling home to sort this out but got nowhere! It wasted a lot of my time, and I was charged an extra $20 late check-in fee at my accommodation because of this. The rental cost also didn't match; the prepayment wasn't recognized by the rental company, and I had to sort it out again after returning home...

Reviewed: May 9, 2016

The persons working in hertz was very unpleasant !!!

Reviewed: Nov 10, 2019

They charge extra fees and refuse to cancel!

Reviewed: Feb 13, 2019

The rental company is too far from the airport

Reviewed: Oct 10, 2017