Counter staff was very good but perhaps you could have a person who can chat with you about the vehicle you are picking up before you pick it up. Plus accessing your drop-off garage through and off the tunnels is a nightmare.
Customer service first class, happy to amend booking slightly when asked. Only slight issue was lack of parking to drop if out of hours so not sure if parked ok, otherwise first class
Was renting a Toyota aygo, but being given a Citroen c1 without any expaination.
Car fuel saving is great and we have a safe trip with it!
But there's dent below the car that's not written in the check list as their staff don't check during our pickup but he said everything is fine.
Hope they don't accused the dent on me.
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