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Last updated on: Dec 19, 2024
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Rent a car26Rental Locations
12Airport Locations
Quintina Armstrong
Tbilisi
Excellent
Denise McDonald
Tbilisi
Excellent
Gill Christ
Tbilisi
Excellent
Sabina Sinclair
Tbilisi
Excellent
Very satisfied. The attitude was great and they patiently explained how to use the car's facilities. The car condition was good. I rented a Fit but got a Prius hybrid, which is very fuel-efficient.
Read More >Reviewed: Jul 29, 2024
Joyce Bradley
Tbilisi
Very good
The condition of the car when received was worrying, especially since we were renting it for over ten days. 130,000 kilometers, many scratches on the car, the maintenance reminder light was always on, and the left headlight was not functioning.
Read More >Reviewed: Jul 19, 2024
Kristin Paul
Tbilisi
Excellent
Excellent! They immediately resolved the issue and replaced the car.
Read More >Reviewed: Jul 11, 2024
Maxine Commons
Tbilisi
Very good
Cara Garden
Tbilisi
Excellent
Had the car for just one day, forgot to turn off the lights, and the battery died. The rental company quickly sent someone to resolve it.
Read More >Reviewed: Jun 21, 2024
Mary Giles
Tbilisi
Excellent
Vanessa Lew
Tbilisi
Excellent
Overall good. Was suggested to switch to a Forester upon heading to Kazbegi, got a 50 GEL fine after being chased by a police car for a while.
Read More >Reviewed: Jul 23, 2024
Clyde Abe
Tbilisi
Very good
Daisy II.
Tbilisi
Excellent
Nora Keats
Tbilisi
Average
There is no office, both pickup and return are at the airport parking lot. I booked a Toyota but got a Hyundai. When returning the car, I found a slight crack on the front right bumper, and the rental company charged me 2700 RMB. I will never use such a small rental company again. They seem eager to find any scratch with a magnifying glass to charge you for something. Lastly, they charged me 25 Lari for car washing, roughly 70 RMB.
Read More >Reviewed: May 13, 2024
Berg Onions
Tbilisi
Excellent
Montague Dorothea
Tbilisi
Very good
Cleveland Simon
Tbilisi
Average
As always, I booked an S90 but ended up with a Camry. Paid for a one-way rental but had extra time, so I switched the car at the store, saving the trip to the airport. Didn't get any refund though. As always, cleaned the car a bit before returning it, but still got charged a cleaning fee even though it was in a similar condition as when I picked it up. As always...
Read More >Reviewed: Jul 31, 2023
Steward Jenkin(s)
Tbilisi
Poor
Having rented cars in 64 countries, this was the worst experience ever. I rented four cars from this company, and two of them were downgraded. A large MPV was replaced with a Toyota Prado, and they argued it is still a 7-seater like the MPV we booked! The worst part was, despite purchasing full insurance at the rental company when we picked up the car, when returning it, the Prado had a scratch less than a centimeter long, and the company claimed that we didn’t report it to the police or the insurance company, so the insurance was invalid, and we were forced to pay 1050 Lari (approximately 3000 RMB). This was the first time I heard that you need to report even without an accident. This company is just a Europcar franchise, full of tricks and lies. Their reviews on Google are all negative, which you can check yourself. If you plan to rent a car in Georgia, avoid this company to prevent any trouble; otherwise, you're likely to get caught in their schemes.
Read More >Reviewed: Jul 29, 2023
Milo Ruth
Tbilisi
Excellent
The staff greeted us at the airport exit when picking up the car and met us at the airport for the return.
Read More >Reviewed: Aug 29, 2018
Conrad Wilhelmina
Tbilisi
Excellent
A fantastic car rental experience! We forgot something in the car when returning it, and the service staff went out of their way to bring it back to us. We are truly grateful.
Read More >Reviewed: Jul 22, 2024
Hazel Cook
Tbilisi
Excellent
Very friendly, excellent service attitude, proactively helped solve problems, and very patient.
Read More >Reviewed: Jul 21, 2024
Madge Walter
Tbilisi
Excellent
The service was excellent. Giorgi arrived at the airport early. The car handover was smooth, and the return process was quick. The overall condition of the car was good.
Read More >Reviewed: Jul 16, 2024
Tom Cotton
Tbilisi
Excellent
Very satisfied, this rental company is trustworthy, the car's condition is excellent, no hidden charges, and you can add an additional driver for free. The service is also very considerate and attentive, including clear instructions on refueling and parking tips. The whole process was smooth, fantastic!
Read More >Reviewed: Jul 12, 2024
Arthur Norton
Tbilisi
Excellent
Very satisfied, Geogio arrived early to pick us up at the airport. He was very friendly and enthusiastic. The Subaru was a bit old but still made us happy.
Read More >Reviewed: Jun 15, 2024
Leopold Chapman
Tbilisi
Very good
Hermosa Charlotte
Tbilisi
Very good
Dave Winifred
Tbilisi
Excellent
The actual vehicle was a Honda Insight, using 95 unleaded petrol. The car looked pretty new with less than 50,000 kilometers on the odometer. The pick-up process took about 15 minutes, during which they explained the precautions and restricted areas without pushing any extra insurance. The car inspection during pick-up was thorough, with all scratches marked, and when returning the car, they just took a quick look and found no issues without comparing all the scratches. Overall, the experience was good.
Read More >Reviewed: Jul 2, 2024
Hedda Babbitt
Tbilisi
Average
The car pickup and return process was relatively smooth. The car had around 100,000 kilometers on it. I rented it for 15 days. The day before returning the car, it wouldn't start in Kutaisi. The main issue was that no one answered the phone after I tried calling the rental company three times. I was really anxious. Finally, after more than an hour, someone returned my call. At 9 PM, a technician came and helped me replace the battery. It's concerning that such a large company maintains its cars so poorly.
Read More >Reviewed: Jun 26, 2024
Cornelius Gill
Tbilisi
Average
Convenient and fast, but they will definitely charge a cleaning fee.
Read More >Reviewed: Jun 15, 2024
R.Groysman
Tbilisi
Excellent
M.Karama
Tbilisi
Good
Tbilisi
Average
Notre avion a atterri à 22h45 et nous avons dû attendre 1h la personne en charge de nous amener la voiture. Il est arrivé sans s'excuser de l'attente à l'aéroport. Il nous a fournis une voiture plus grosse, mais totalement crasseuse. De la terre, de la poussière à l'intérieur et à l'extérieur. Rien n'avait été fait. Lors du constat des chocs et des rayures, ils nous était très difficile voir impossible de constater les rayures tant la voiture était sale et qu'il faisait nuit. Le réservoir de la voiture n'était pas plein. Il manquait 5 litres d'essence. La voiture était garée sur le parking de l'aéroport et nous avons dû payer le stationnement pour sortir du parking...
Read More >Reviewed: Aug 29, 2019
Ella Baldwin
Tbilisi
Very good
Jacqueline Huggins
Tbilisi
Excellent
Bruno Reynolds
Tbilisi
Very good
Wendy Wordsworth
Tbilisi
Excellent
Valentine Johnston(e)
Tbilisi
Excellent
Ira Julia
Tbilisi
Very good
R.Selby-Smith
Tbilisi
Good
They said there was damage on the front of the car. I disagree, the damage was already on the car
Read More >Reviewed: Nov 11, 2019
Leona Sherwood
Tbilisi
Poor
This is a terrible company with an extremely bad attitude. They even canceled our confirmed booking. When we arrived, they said they had no cars and didn't offer an upgrade. Terrible service!
Read More >Reviewed: Jul 16, 2019
Ula Eisenhower
Tbilisi
Poor
First, the address information provided by the platform was incorrect, and it took me two hours to find the location. Second, when returning the car, there was no one at the store. I had to contact the platform, take a video of the car's condition, and slide the keys through the glass door. It was so frustrating! Moreover, the two separate charges were not explained. Extremely poor service!
Read More >Reviewed: Jun 23, 2019
Nick Dickens
Tbilisi
Poor
Fraudulent service!! We followed the navigation from Zuzuche to pick up the car, but it led us in the wrong direction, causing us to be more than an hour late. The rental company used this as an excuse to give us a cheaper Hyundai! We had pre-paid the full amount, so why wasn't the car reserved?! When returning the car, we arrived more than half an hour early at the drop-off point. The scheduled time was nine o'clock, but no one was at work half an hour past the time! We couldn't get through on the landline, then called a mobile number, and contacted Zuzuche customer service. They told us to leave the keys in the door crack! Why didn't they mention their failure to meet the schedule then?!
Read More >Reviewed: Jun 7, 2019
Maggie Barnard
Tbilisi
Poor
Terrible experience, very unprofessional. The company arbitrarily charges fees and deducts from my credit card without my consent.
Read More >Reviewed: Apr 15, 2024
Lynn Surrey
Tbilisi
Excellent
Very satisfied, good attitude and communication, fulfilled customer needs as much as possible.
Read More >Reviewed: Mar 25, 2024
James Whitman
Tbilisi
Excellent
Uriah Hemingway
Tbilisi
Poor
I clearly rented a Volvo S60, but they gave me a Mazda 5 and insisted that the Mazda 5 is more luxurious. They must think I haven't seen cars before. Being away from home, I had no choice but to endure it.
Read More >Reviewed: Nov 19, 2023
Maxine Commons
Tbilisi
Average
The service is okay, but I got a Mitsubishi ASX instead of the Hyundai IX35 I ordered. This is deceptive and very frustrating.
Read More >Reviewed: Aug 15, 2019
Donahue Rudolph
Tbilisi
Excellent
Samuel Robertson
Tbilisi
Very good
The car had a lot of damage. The bumper and grill had holes in it and it was covered in bird poo
Read More >Reviewed: Mar 22, 2023
Denise Robin
Tbilisi
Average
Leona Sherwood
Tbilisi
Very good
This store shares the same location with the Hertz branch. Both the pick-up and drop-off staff were very friendly. I mentioned in my order that I needed to drive from Georgia to Armenia, but it seems QEEQ didn't inform the rental company. Since it was already late at night when I picked up the car, the service representative contacted their manager, who promised to handle the border crossing documents and pass for me before I crossed the border. The manager even delivered the documents and pass to my hotel. When returning the car, there was a traffic ticket, and the staff guided us on how to pay it on the machine. The only downside was that I rented a Toyota Prado, but they gave me a Mitsubishi Pajero. The back seat space was noticeably smaller than the Prado, and one of our passengers, who is quite large, found it a bit cramped. It was much smaller compared to the Prado I rented last time.
Read More >Reviewed: Oct 21, 2019
Randolph Titus
Tbilisi
Very good
Efficient car pickup and return process. However, our reserved car model was downgraded.
Read More >Reviewed: Sep 28, 2019
Laura Larkin
Tbilisi
Average
They charged an extra 60 lari when picking up the car and haven't provided an explanation yet.
Read More >Reviewed: Dec 29, 2023
M.Riestra Garcia San Miguel
Tbilisi
Very good
They have 2 offices in Tbilisi and they could manage change our pick up location. I don’t remember seeing pick up option from the center, however it can be easily managed on the site. The only thing is we spent more than one hour because location on google maps shows new under construction location and then we couldn’t figure out the insurance info and how it actually works. Unlike other car rental companies they charge for additional driver. And at the drop off we were told that the car was received cleaned, so we supposed to wash it before handing over but when we picked it up the staff told us clearly that the car should be just clean enough to be able to inspect it. The worst was 3 closer to 2 bars tank, so it’s much harder to calculate how you should give it back. Full-full must be the only condition I think.
Read More >Reviewed: Aug 22, 2019
A.parameswaran
Tbilisi
Very good
Bertha Masefield
Tbilisi
Average
1. There is no physical store; you need to provide your flight information in advance. The rental company staff will wait for you at the airport and take you to the parking lot to pick up the car. The entire process happens outdoors at the parking lot. 2. The car's exterior was fine, but on the second day, a major issue emerged: the car wouldn't start. Communication with the rental company was only through WhatsApp, and they guided you to fix the car via video. The vehicle's problem appeared to be historical, with a deformed screw causing an electrical failure. For the rest of the trip, it felt like repairing the car daily.
Read More >Reviewed: Nov 3, 2023
Martha Orlando
Tbilisi
Poor
One of the worst car rental experiences. The actual car provided was different from the one listed on the platform. They promised compensation but later blamed it on incorrect fueling. The platform's customer service did not take responsibility and never resolved the issue. Avoid using such apps and rental companies that offer poor service and do not address problems.
Read More >Reviewed: Sep 3, 2021
Michelle
Tbilisi
Poor
This was a terrible experience. Do not rent overseas cars from this platform. The car I rented was supposed to be a large SUV, but they gave me an Infiniti FX35. Do some research; it's at least a decade-old model. Back then it was considered a mid-to-large SUV, but now it's no bigger than a RAV4. How can they call it a mid-to-large SUV? The car I received had an empty fuel tank. Despite multiple rounds of feedback over three days, nothing was resolved. Do not rent overseas cars from this platform—they have no control over their service.
Read More >Reviewed: Jul 28, 2021
James Whitman
Tbilisi
Average
You can pick up and drop off the car at the airport, but there's an extra fee. I hope the charges can be more transparent.
Read More >Reviewed: Mar 14, 2020
V.Wijesekara
Tbilisi
Excellent
Me.Nick from super car very professional person. Had given me lot of information as well as very helpful.i would like to recommend supercar specially for Georgia.very honest people. Also I did not had any issue whole return. My deposit 300$ was back to account within 5 days.
Read More >Reviewed: Jan 10, 2020
Norma Gibbon
Tbilisi
Average
Due to an incorrect address provided on the rental website, it took nearly three hours to contact the car rental company. Apparently, they had moved eight months ago, causing us to wander around and delay our schedule. The pickup and return procedures were relatively quick, but they kept recommending full insurance during pickup, saying that driving in Georgia is aggressive and without their full insurance, the claims process would be troublesome. They also charged a 25 Lari car wash fee upon return. This rental experience made me decide never to choose a local rental company again. I'll always go with a major chain, even if it's more expensive, as it's definitely more reliable.
Read More >Reviewed: Jul 8, 2019
Crystal Constance
Tbilisi
Average
To conclude, considering the unlimited mileage, it is worth recommending. However, the overall experience is quite poor. This is a startup company. Besides the airport, the city branch is expected to open in October according to staff. Given the Georgian people's somewhat careless attitude similar to that of certain other nations, it would be quite good if it opens by November. No branch, no problem, just make it clear. But there was no such information in the order confirmation. We spent 20 minutes looking for the car at the pickup location and couldn't find it. We had to call, and only then were told it was on another street. Considering it's a startup, it's still understandable. However, when we needed something at the airport office before flying back, no one was there for 20 minutes, on a working day! When we called, they said someone had skipped their shift and asked a friend to help me. What a mess... Overall, the Georgian people are great, but their work reliability is questionable. If you value unlimited mileage, you can use this company but opt for city pickup and ask them to deliver to your hotel. If you value comprehensive service and can spend more, I wouldn't recommend this company.
Read More >Reviewed: Oct 11, 2017
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