19 Car Rental Brands in Thessaloniki, Eastern Macedonia and Thrace, Greece

The voucher said that we would be met by representative of the Hire company at airport arrivals. This wasn't the case and we had to find our way to the shuttle bus pick up point and waited 20 minutes for the bus. None of which would have been a problem if we had known this in advance

Reviewed: Sep 12, 2023

Very good and helpful staff, especially Lora.

Reviewed: Aug 27, 2023

Outstanding car, new, and free upgrade. friendly and helpful counter staff, although booking process a little slow but just because several people arrived at once. Good minibus service from Airport to rental site. Well run, excellent overall

Reviewed: Jul 27, 2023

Pros: - Fast service - Fast pickup Cons - Their office is dirty and run down - Tires of car were almost sleek, should have been replaced long ago - The paint was peeling from the bumper - Picked it up with 1/4 gas - Seats need a good washing, they had stains

Reviewed: Aug 21, 2023

Great and fast service

Reviewed: Sep 30, 2019

They mis sell information and I been payed more money as I should be. When I went to pick up the car I payed money for it and after I could see also charged my by the website where I originally booked the car. On the drop off I told them what happened but they said that’s right I been charged for a panda fiat car one 102 pound and the office an other 93 pound. The car was in terrible condition could put the gear in reverse a lot of times and we wasn’t even sure if with 3 ppl we will able to make on uphill. This car just doesn’t wort at all 200 pound. On the pick up I been asked the girl is that all together 93 pound she said yes and I end up to pay more. Never again with them and I won’t recommend to anyone

Reviewed: Sep 24, 2019

The car exceeded my expectations in performance and size. The service staff had very extensive paperwork requirements, which I was prepared for. They had a poor selection of child seats, especially considering I was being charged a total of $140 Euros for their use, and were reluctant in assisting me with installing them. Additionally, they attempted to charge me for excessive cleaning, including a potential $250 Euro charge for vacuuming. I was able to clean the car manually after half an hour of elbow grease. They were very courteous and helpful otherwise, providing timely service to and from the airport, despite my error in understanding the voucher.

Reviewed: Sep 2, 2019

Rather little boot space for a car of that size. Had to put the bigger bags in a second car (that we already had booked)

Reviewed: Jun 21, 2019

I have some complaints about the company.They asked to charge me for 37 euro if i drop it off at 06:00pm as had asked so i drop it off the previous day.thanks you.

Reviewed: Feb 15, 2023

Best customer service ever will use again

Reviewed: Sep 25, 2022

Car was high mileage but drove ok. Counter staff friendly and professional.

Reviewed: Sep 23, 2019

For the price really couldn’t argue, offered to upgrade to a nicer car for €6 per day but we didn’t need it. The Hyundai coupe was ample for our needs. Was a little well driven motor, but got us from a-b. I had my over excess cover, and they weren’t pushy to take their damage waiver, which was very refreshing!

Reviewed: Sep 7, 2019

Rude representative; car filthy and in poor mechanical condition

Reviewed: Aug 31, 2019

Car refused; very rude representative

Reviewed: Aug 31, 2019

Exceptional experience. Flexible. Very smooth pick-up, drop-off experience. Extremely clean and new car. Staff very polite. I clearly recommend it, since it is my best experience so far.

Reviewed: Oct 28, 2020

very good local company offering a good service,all staff very polite and trustworthy

Reviewed: Oct 7, 2019

We chose this company as it was airport collection. We therefore expected someone to be waiting for us when we arrived. Instead after waiting 45 minutes we discovered by accident that there was an avance counter hidden away in the airport that we were supposed to go to. There were no instructions telling us this in the booking info. At the counter the staff member was rude and unhelpful. I mentioned that we had tried to ring the number on the booking form many times, she said we should have dialled 30 in front of the number on the form, like we should have known that when in reality it should’ve been documented. In her eyes it was our fault, and she offered no apology! We had to go outside and upstairs and wait for a shuttle to the collection point even though we booked an airport pick up. The driver threw us around in the car like it was a fairground ride. Fortunately drop off was better.

Reviewed: Sep 27, 2019

Avance staff was great and they gave us a bigger car then expected

Reviewed: Sep 11, 2019

Very helpful and on the spot customer service. We attended the airport kiosk of Avance in Thessaloniki airport and as soon as the agent saw the size of our family decided to offer us a bigger car free of charge. We boarded a minibus for a 2 min drive with an excellent hire agent who explained everything in detail and was pleasant, polite and helpful throughout

Reviewed: Aug 3, 2019

good company

Reviewed: Aug 17, 2020

Good overall

Reviewed: Jul 24, 2020

I am very pleased with the polite and professional stuff of centauro stuff of thessaloniki airport branch.

Reviewed: Jun 26, 2019

Beware of these lousy cheats. They charge a fee for fuel despite the fact that I gave up a refueled car. The worst rental of all time. I don't recommend.

Reviewed: May 23, 2019

Good sign up and hand over. The only negative feedback was in relation to my cross border trip from Greece to Bulgaria. It was not mentioned at the rental office, I needed an e-vignette to travel on certain roads in Bulgaria. This ended up with Toll Control fining us 55 Lev (27.50 euros) on my return to Greece.

Reviewed: Feb 24, 2020

Rhodium Representative was great.

Reviewed: Nov 2, 2019

We waited over one hr for our vehicle. They didn’t have a vehicle we hired and fortunately someone dropped off a station wagon early so we were given the vehicle. Hertz also advised us not to fill up the fuel tank due to the waiting period. Thank you Hertz

Reviewed: Sep 25, 2019

The car was in terrible shape and need to be serviced asap! The brakes were making horrible sounds. The car was dirty and overall bad experience!

Reviewed: Aug 20, 2019

No issues only one things there was not English translation onto some car documents

Reviewed: Jun 28, 2019

I didn't get the Fiat 500 which i booked, instead i got a ran down Nissan Pixo..... The engine and gearbox gave the worst sounds ever, i was always afraid it's going to break down.

Reviewed: Jun 11, 2019

They try to uncharge you on everything from extra driver to insurance to even how dirty the car is when you return it!! Avoid them at all costs!!!

Reviewed: Jul 31, 2019

No sign for europcar at Airport

Reviewed: Jul 2, 2019

When ordering, I asked for pickup at Terminal. Upon Arrival (20:30) I was met by a Grental representative which drove us to the rental company which is 10 min. from terminal. on top of that I was told that because it's after 21:00 I have to pay a fine for out of hours of the office. I was never told about this when ordering although I did state the ETA of our flight. I was "upgraded" with a Fiat Tipo. It was a realy bad car and not comfortable at all. I think this is a lying company which wants to get some extra money off customers. Not going to work with them nor wiyh you in the future. shame on you.

Reviewed: Jul 16, 2019

I traveled a lot around the world and I rented cars about a hundred times. But I was always thinking that in the event of breakdown, I was completely protected - the company would always come to rescue the client, to replace the broken car and not to leave the client in the middle of the way. I should also note that I have above 20 years of experience in driving a car and drove a various range of cars from small cars to large jeeps and pickups. At the first glance, everything was fine: the price was excellent, they met at the airport. No complaints. And later everything became very bad. Frankly, I read many negative reviews about this company in the Internet, but specifically there were no negative reviews about the branch in Thessaloniki, google maps reviews were almost all positive. I also had a previous rental experience with this company in Cyprus, where everything was excellent and therefore I was not particularly worried. The car I got was in a rather shabby condition and had a strong smell from under the hood. Having pointed out this fact to the rental employee, I received an answer that I have nothing to fear about and everything will be all right. On the last day on the way back to the airport, the car finally broke down in the middle of the road - it stopped pulling up the hill and refused to change the gear. Everything looked like the clutch had been dead. I called the company several times and begged to solve the problem as quickly as possible since that day I had a return flight and I was hurry to the airport. The company told me that they could not guarantee that they would be able to return me to the city of Thessaloniki. After waiting on the highway for 3 hours, a tow truck arrived and took me with the broken car to the nearest service station. After that they EXTORTED me to pay 180€ for the towing !! Upon return, I discovered that the rogues from the rental office had stolen my 1000€ deposit and charged it from my credit card.

Reviewed: Jun 15, 2019

They obliged me to pay a EUR 1.200 deposit for a 2,5-days rental of a Fiat Panda, even though I had purchased the full coverage insurance package from AXA. Furthermore, if you intend to pay with a Greek credit card, don't choose this company, as its POS is connected to a bank account in Spain and transactions are likely to be rejected due to capital controls. Terrible behavior by the counter staff. Too long waiting time, 2 employees at the counter who were also delivering and receiving back the cars.

Reviewed: May 29, 2019

NEED TO WORK ON THEIRE COMUNICATION SKILLS. THE FIRST VIECLE WE RECIEVED WAS IN POOR CONDITION, THE COUNTER MAN WAS RUDE AND YELLED AT ME AND WAS SAYING THROUGH THE ALL PROCESS HE JUST WANT TO GO HOME. NOT A GOOD START FOR A VACATION

Reviewed: May 29, 2019

I have pay 186€ for 1-week green card this is very very expensive I have used it. I have no change for another option but this is very expensive and this is the reason why I never rent a car again by this company.

Reviewed: Feb 7, 2019