Guest reviews

• AVIS

  10 - "Very satisfied"

• Europcar

  10 - "The store clearly explained the service details during pickup and specifically reminded us about the need to buy tickets for crossing national borders. Very satisfied with the service."

• RENT PLUS

  6 - "Not bad"

• Panek

  8 - "There will be some upselling."

• RENT PLUS

  2 - "Do not rent from this company! It's the worst rental company ever. The deposit required is around 15,000 yuan, and refunds take forever. It's been half a month, and when we called to ask why we haven't received the refund, they claimed they had already processed it and told us to check with the bank, which had nothing to do with it. When we called for roadside assistance, they said they couldn't help because we didn't have their insurance and provided no useful suggestions, just repeating 'I cannot help you.' Basically, they are useless. We had to resolve the issue ourselves in the end."

• RENT PLUS

  2 - "Do not rent from this company! The worst rental company ever. The deposit is around 15,000 RMB and the refund takes forever. It's been half a month and I've called them to ask why I haven't received my refund. They shirk responsibility saying it was refunded long ago and that I should ask the bank, which has nothing to do with it. We called for their roadside assistance and they said: 'You don't have our insurance, we can't help you.' They provided no useful advice, just kept repeating: 'I cannot help you.' Overall, a useless and terrible experience. We ended up solving the problem ourselves."

• RENT PLUS

  10 - "Very satisfied"

• AVIS

  10 - "Very clear explanation! The vehicle is new and clean!"

• Budget

  8 - "Satisfied, but the car was a bit worn out and had trouble starting in the morning."

• Budget

  10 - "The car rental staff was very patient in explaining and answering questions."

• RENT PLUS

  9.3 - "Great car with free upgrade, waited an hour to collect, only one staff member for extended queue- staff member was friendly and helpful"

• RIGHT CARS

  9.3 - "Right cars was great, I was very skeptical that everything will go smooth but it was, the pick up and drop off was quick and without any problems I dropped of the dirty car so I assumed they will charge me with cleaning fee but they said it’s included in the rental"

• Budget

  7.7 - "The car was lovely and looked new but it was smaller than we expected so struggled to get luggage in ."

• Budget

  9 - "Everything was clear and smooth "

• RENT PLUS

  9.7 - "Ordered Skoda Octavia or similar, received Skoda Karoq"

• NU Car

  10 - "Everything was perfect"

• RENT PLUS

  9.7 - "Usually I have a very smooth process with Rent Plus company, even during the pandemic, but this time I found out a charge no one told me about from my deposit cc and still can't find any reasonable explanation for this from their customer support, for more than 2 weeks. Supper disappointed. "

• RENT PLUS

  10 - "Quick to collect and return."

• Budget

  9.7 - "Excellent car condition, good service, nice people. Only one with the office directly inside the station, very practical. I could keep the car in their parking for another night since my travel plans had changed. "

• RENT PLUS

  10 - "Quality cars with very kind employees"

• RENT PLUS

  9.3 - "The person who received us when picking up the car was not that friendly but the one who received us when dropping the car of was very firendly!"

• GREEN MOTION

  8 - "Satisfied"

• Budget

  10 - "Excellent"

• NU Car

  10 - "Good"

• SURPRICE RENT A CAR

  10 - "Amazing Car rental....they are beginner and can do miracles.... They supported with everything I wanted"

• RENT PLUS

  10 - "Staff si always Very helpful. Car is adequate to what was booked. "

• SURPRICE RENT A CAR

  9.7 - "Very nice company, the staff was very friendly, and the vehicle was in very good condition"

• SURPRICE RENT A CAR

  7 - "Pros: - friendly staff Cons: - manual transmission instead of automatic reserved in booking - instead of full-to-full policy we got partial full and did not get refund for extra fuel we bought - super long waiting time for pickup - hard to find pickup point"

• RENT PLUS

  6 - "The rental company's attitude was average. Their service is far inferior to Hertz, let alone Sixt."

• RENT PLUS

  10 - "100% perfect "

• RENT PLUS

  10 - "Polite, quick and easy to deal with"

• RENT PLUS

  10 - "The car complately fulfill my expection. "

• RENT PLUS

  8.7 - "The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them. "

• Hertz

  9.3 - "Hertz se Porto muy bien conmigo, tuvimos que hacer un upgrade del vehículo porque no entraba el equipaje que llevamos y la verdad es que el personal se porto de maravilla con nosotros, buscamos varias opciones juntos hasta encontrar la adecuada. Muy agradecido por el servicio! "

• RIGHT CARS

  10 - "You can rent a car with a Hong Kong driver's license without an IDP... Rented a sedan, got a station wagon instead, felt like a good deal... The car was very new, had only run a little over 4000 km... 1.5T + DSG engine, satisfactory power... High vehicle configuration, key feature includes Carplay, very convenient... Super large trunk, can easily fit two 28-inch suitcases... The car was new and comfortable to drive..."

• FLIZZR

  8.3 - "The car (VW T Cross) was smaller compared to the booked Peugot 3008 Other than that all good"

• FLIZZR

  9 - "We ordered Mazda CX-3 or similar, but we got Golf Variant. Car was new (10.000 km) and clean, small damage was marked in the documents (scratch on paint). Handover was fast and without any problems. "

• Budget

  10 - "Great car great price"

• RENT PLUS

  10 - "Great car great price"

• GREEN MOTION

  10 - "I had a lot of experience with renting in various countries and am aware of the scams but I'm so glad I had picked green motion and value for money was amazing. Dominica was very helpful, honest, and straight to point. She inspects the car with you on both pick up and drop off and upon return the deposit transaction is immediately processed and your given a receipt. The car was upgraded at no charge and the previous person's toll sticker was left on the car as it was still valid. Reception desk is inside a fancy hotel and u have direct number to dominica. Would not rent anywhere else."

• SURPRICE RENT A CAR

  9.3 - "The car was almost new, very clean and modern. The car category was as expected. The manager was polite and professional. It is a bit hard to find the office, you should call, they are not in the same building as famous car rental companies "

• GREEN MOTION

  8.3 - "Great experience overall. Very beautiful car."

• RENT PLUS

  9.7 - "Signage could have been better in the terminal. Everything else was spot on."

• RENT PLUS

  10 - "Excellent service and support. The emergency number works. Prompt response on mail and hassle free service with cars in excellent condition."

• RENT PLUS

  10 - "The car was new, staff were efficient, and did not try to sell us any extras"

• RENT PLUS

  8 - "Quick processing, detailed explanations, good attitude, quite patient, but there was an error in the contract which they corrected immediately upon discovery"

• RENT PLUS

  9.7 - "One thing that we have noticed after 10 kilometers drive from the pick up location, that the gas tank was not full, only 75%. When we have returned the car with a full tank we have reported that and got some cash refund. "

• RENT PLUS

  10 - "I got a better car than I initially booked. I was super happy with the upgrade! "

• RENT PLUS

  9.7 - "So far so good. Happy with the company up to date. I usually rent a car from this company in Prague and I have never had any problems. They have new, clean cars and the rental process is very efficient. One thing I must mention I am not pleased with is the increased boarder cross charge. It used to be 10E, then 20E and at the moment its 30. A little bit too much in my opinion like for EU countries coossing! "

• Hertz

  10 - "Very friendly"