Guest reviews

• Keddy by Europcar

  8 - "Nice service from them but it was very expensive"

• Arctic Rental Cars

  10 - "Satisfied"

• Alamo

  10 - "The rental location was easy to find. You need to take a shuttle bus to the rental center to complete the paperwork."

• Budget

  10 - "Highly satisfied. Budget car rental was fantastic. We realized the day before our trip that we had rented an electric car instead of a gas car. The rental company informed us that it would be very inconvenient to use an electric car if we planned to go to Sweden and Norway, and suggested we switch cars. Initially, we tried a seven-seater, but it couldn't fit all our luggage. Finally, we got a Renault minibus, which was perfect for us. We paid a small additional fee. The vehicle was very new, and both pickup and drop-off were very convenient. Copenhagen has a free airport bus. We will choose Budget again for future trips. The staff was very nice!"

• Alamo

  10 - "Very satisfied"

• Budget

  10 - "Very satisfied!"

• Alamo

  10 - "The car had only 1500 kilometers on it and was in excellent condition. The process of picking up and returning the car was very convenient, with clear position diagrams."

• Enterprise

  2 - "Very bad."

• Keddy by Europcar

  10 - "Good"

• Alamo

  10 - "The gentleman in his fifties was very friendly, and the car was in good condition."

• Alamo

  10 - "Very satisfied. The store staff were very friendly and patient, the process was clear, and there were no additional charges."

• Alamo

  10 - "Very satisfied"

• Alamo

  10 - "The service was great. I booked a Volkswagen Golf but got a BMW 3 Series instead!!!"

• Arctic Rental Cars

  10 - "Very convenient, no upselling"

• Budget

  10 - "Great service and fast pickup and drop off. Excellent condition car, premium BMW 5 SERIES "

• Keddy by Europcar

  10 - "Convenient service with high efficiency."

• Alamo

  10 - "Good service"

• Hertz

  10 - "Quick car pickup with no upselling"

• Alamo

  10 - "The staff was very welcoming."

• Alamo

  10 - "Good"

• Alamo

  10 - "Very satisfied, efficient."

• Keddy by Europcar

  10 - "Very good, the car is very new, and the service is excellent."

• Keddy by Europcar

  10 - "Very good, the car was new and the service was excellent."

• National

  10 - "The rental company provided a brand-new BMW 118 with only 480 kilometers on it instead of the originally booked Kia. The front desk guy was nice."

• Keddy by Europcar

  10 - "Satisfied"

• Arctic Rental Cars

  10 - "Very convenient and the staff was very responsible. Although he had a heavy accent, he patiently repeated everything multiple times."

• Enterprise

  10 - "The service was excellent. When they saw I was having trouble finding the car, they drove it over to me."

• National

  10 - "Very satisfied"

• Budget

  10 - "Very satisfied"

• Budget

  10 - "The staff were amazing. Best customer service I’ve experienced. Mitchel who served us was attentive, friendly and helpful. Didn’t get the name of the man we dropped the car off with but he was very friendly and dropped us at the terminal as we were disabled. No pushy sales, quick and efficient. Great car. Perfect experience. "

• Budget

  10 - "Overall, very satisfied"

• National

  10 - "The staff was very friendly and spoke fluent English, making communication easy."

• Hertz

  8 - "Not very satisfied with the car category. It was an unknown brand with limited space. I booked a hybrid but was given a petrol car."

• Enterprise

  10 - "Aalborg Airport is very small and there are few people, making the process very quick. However, since the QEEQ insurance is domestic, the car rental company may not be aware if you have purchased it, so they may politely ask if you need their full coverage. But there's no pressure, and the staff are very friendly."

• Europcar

  10 - "Very satisfied"

• Alamo

  10 - "Renting a car in Denmark was a very satisfying experience. The vehicle was in excellent condition and they even upgraded it for us. They also reminded us about the need for snow tires."

• Keddy by Europcar

  10 - "Quite good"

• Budget

  10 - "Nice service "

• AVIS

  10 - "The service attitude was excellent."

• Europcar

  8.7 - "I get the exact car model as I booked."

• Europcar

  10 - "En principio nuestra hora de recogida fue a las 22:00 , y puedo decir, que cuando llegue estaban ahí para atendernos, muy amable, cordial, y clara en cuanto se refiere a la información. Muy contentos por el servicio, la rapidez y sencilles , por delante. Lo recomiendo y repetiría ."

• Budget

  10 - "Counter staff was very helpful and friendly. The location is a bit remote so plan your journey in advance of going for the pickup. The location is attached to a a Toyota / Kia showroom. Pickup Process was smooth and so was drop off. "

• Budget

  10 - "The car was in excellent condition and the staff was friendly. Pickup and drop-off were quick. They didn't communicate clearly about the toll money which they charged me one month later but it was fair."

• Budget

  8 - "Very nice staff. "

• AVIS

  2 - "When renting the car, I was upgraded from a small manual car to a larger automatic car at no extra cost. However, when returning the car, there were two small scratches on the edge of the tire which I believe were not caused by me. It seems designed so that renters won't notice them when picking up the car. Before I even reached the parking lot to return the car, two people were already waiting to inspect it. They went straight to the scratches and asked if I had purchased insurance. As I didn't purchase insurance, I was required to pay nearly 2800 yuan for the damages at the minimum rate, and I had to sign to confirm on the spot. I couldn't prove that the scratches weren't caused by me, so I had no choice but to sign. I think such business practices harm the reputation of the rental platform."

• Hertz

  10 - "Great service "

• Alamo

  8.3 - "They were not as open and clear about the costs including the toll cost for the bridge we were crossing in our trip."

• Budget

  9.3 - "Auto b fajne. Personel pomocny. Czekaliśmy tylko chwile"

• Alamo

  10 - "Car definitely exceeded my expectations, it was wonderful - large, new, clean - all perfect!"

• Europcar

  10 - "It's quite empty due to the pandemic."