“Excellent experience with the website and the car rental!!”
About Dollar:10.0/10
I was very pleased with the car I was given. Economical but had enough horsepower to get up out of its way! Counter service was efficient and I didn't have long to wait! Very pleased with service and car!
About QEEQ:10.0/10
Easyrentcars was excellent and I got a great price for my booking! I'll be using this website again!
Unfortunately, Advantage closed at this location the previous month, but Enterprise took over the contracts. After I was able to locate where my contract was being honored, everything went very smoothly. In fact, since there were no compact cars available, I was upgraded to a very nice full size car! Overall, a very pleasant experience!
About QEEQ:10.0/10
I have been very satisfied using Easyrentcars.com and have not experienced any issues there were not immediately corrected.
The rental drop off is not in the airport terminal. You need to take a shuttle bus to the terminal. I told them I have lots of luggage, and it will be difficult to carry it onto the bus, so one of the Hertz team members drove me to the terminal, meaning I did not have to unload the car!
On drop off, at 6:30am, a little confusing as to what I had paid for , and staff a little in-experienced for directions to us, about leaving key and car .
About QEEQ:9.0/10
Very easy rental, and a great price.I went with compact car, and next time will go with slightly larger for comfort ,and storage.
Car itself was great. However insurance was really expensive. I paid just about $1000 in insurance alone for my rental which was 50% of the cost of the entire rental. Wish I wasn't talked into it by the counter people, otherwise good car.
The beginning was a disaster. Long lines. Slow moving. I wasn't in the car I had reserved. General chaos. The people at the desk were polite, but they were overwhelmed. It ended well because the manager put me in a different car at a reduced price.
On my e-voucher, it said I would have to take a shuttle to 2860 Del Paso. I just took the shuttle to the airport rental place and got my car there on Aviation drive. It went really quickly.
About QEEQ:7.0/10
I'm not sure what I was charged although it seemed less than what I booked on line. I'll know when it goes through the bank.
Signposting of vehicle pick up/drop off when coming from terminal an issue. Okay when first leaving terminal then cannot see where to go as no signposting.
Also not sure where to go to drop off as no signposting in car park. Drop off point didn't have Alamo written on it - I had to ask.
“I really loved the Diesel Volkswagen station wagon!”
About Advantage:10.0/10
Yes, loved this car. I was skeptical at first, due to car being a diesel, but was pleasantly surprised by this car's roominess, great gas mileage, and everything worked very well...great deal!
“Good experience, although it was what I expected.”
About Thrifty:8.0/10
The counter staff was professional and helpful. I had a little trouble hearing him because of the mask. With one person ahead of me at the counter, it took about 15 minutes for me to get to the counter. Between Hertz, Thrifty and I think it was Dollar, it would be nice to have a floater to handle any counter that needs the extra help.
About QEEQ:10.0/10
This was the first time using QEEQ.COM. The platform was easy to navigate. The price was good. I don't remember any further price drop. Everything worked out great.
“Overall ended up happy with vehicle we ended up using although it cost a lot more than budget.”
About Budget:10.0/10
Specific vehicle hired was not avaliable at pick up. We had specifically wanted a 4 wheel drive as we planned on going to the snow. We offered a 2 wheel drive as an alternative which was not what we were after. Unfortunately had to pay for an upgrade but did get a good discount although it was still expensive for a two week hire.
Loved the Atlas VW. Cruise control was the best thing, the sensor slows the car when another vehicle in front, at the distance you set, and gets back to your set speed on its own. This really helped our long 40 hr trip. The car is not to big, not too small and easy to manage on the freeway and parking. This is a good car for everyday use.
I have been charged twice with no explanation why or contact from thrifty. The agreement on pick up and return after the car was checked said $52. We got charged that. Then several days later they have made a further $62 charge which was not agreed and I have not been invoiced for. Not happy in the slightest.
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