The pickup point is in a quiet underground area near the Union Station, quite difficult to find. The staff was nice and upgraded us to a Dodge for free without pushing any insurance.
Encountered a young Chinese guy. I felt it would have been better to meet a foreigner. He clearly understood Chinese but pretended not to, his attitude was extremely indifferent.
Counter service staff was prompt and friendly. She has assisted us with a change of car smoothly and it went smooth on our journey with the car we rented with Hertz.
About QEEQ:8.0/10
Price is good compared to other booking platform and hence helped with some savings. Booking app was easy to use.
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