el tiempo que tuvimos que esperar en la fila para que nos asignaran un auto fue muy alto, a pesar que teniamos ya una reserva de auto, creo que esto es lo que podriamos mejorar, pues no solo fue el tiempo, que ademas todo el complejo de renta de autos esta MUY lleno y eso nos expone mucho como personas en tiempso de pandemia
It took almost over an hour to get the car because such vehicles are rented less frequently and are kept in the main lot. Also, QEEQ's data is not prioritized by HERTZ, so the reserved vehicle was not transferred to the rental counter area.
Nice and neat car. Spacious for our luggage requirements. Relatively new vehicle. No queue at the pick up counter. The only downside is that the car pick up counter is located at the basement at a location away from the airport and hence it was inconvenient to reach there with so much luggage.
About QEEQ:10.0/10
Qeeq.com is a customer friendly application. Your help desk is very efficient and is always available. I had a couple of queries that were promptly and fully answered.
“Great. Just one thing. Don’t show me a picture of a convertible and get my hopes up. Didn’t happen.”
About Hertz:9.7/10
We had an initial problem in convincing them that we should be reimbursed for having to buy a new tire when we had a flat the first day, but they came through in the end and reimbursed us a month later.
About QEEQ:10.0/10
Easy rental experience. Really liked being able to book car insurances in advance when renting.
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muy buena una vez que tuvimos el auto
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