Good

Did take a little while get the car, but everything was busy at Hertz and the other two agencies. My rep could not have been more professional and courtesy. I don't fly much any more, and I don't rent cars much, but I would/will certainly want another experience like this one.

We had to wait quite a while for pick up for no reason really. The gentleman who served was polite and friendly but the lady was quite rude. There was also 3 drivers I presume who are hertz employees and I felt 2 of them we’re very unprofessional and unpleasant to 1 in front of us. Dropped off out of hours and had no envelope so had to fine pen and paper to write details on and post through.

Was ov er charged claiming I returned the vehicle last however I returned the vehicle early. Was also charged a fuel surcharge when in fact I returned the vehicle with more fuel than when I picked up the vehicle

Easy easy easy

I booked a SUV and I literally got a 4 wheel drive hatch back. Very underpowered. I had questions about EZ pass. The staff brushed off the questions and said I had to deal with a 3rd party pass plate. Not very impressed. When I dropped off the car I had to pick up another car. They just gave me the same crap car back to me as they said they had nothing else left.

No comment. Just a normal booking site.

Like: So smooth and easy to drive and no problems at all.
Dislike: I loved the car so much and wished I had one the same.