英語が出来ない私にも親切に対応して下さいました。 車をぶつけてしまい処理に伺った際もとても親切でした。 車両は清掃が行き届いており、走りも軽快で快適でした。 場所は空港から路面電車で30分くらいはかかります。 Googleマップのナビで簡単に辿り着く事が出来ます。 空港にもハーツがあるようですが価格が高い為、こちらの店舗を利用しました。 近くのホテルを予約した為、返却も大変便利でした。 また利用したいです。

All perfect, quick and easy pickup, we were lucky to receive a brand new car.

We were not able to collect the car. We arrived to find a queue of people waiting - there were no cars available. We waited several hours before leaving with no car. Hertz were not helpful at all. We will not be using them again.

It was relatively smooth process picking up the car however no one went over the condition of the car on collection. The alloys were particularly scrapped which made us slightly concerned that we would have been blamed for it therefore we took photos of it. However this was not the case.

We should have been given the option to clean the car ourselves rather than automatically being charged for it. However we were overall very satisfied with your service.

I booked for wolkswagen jetta, but they gave me nissan altima without any prior information/ update about change of the car. The hood of the car was shaking while driving which was scary for me, if it's gonna blow up & hit the front glass while driving.