CAR RENTAL REVIEWS ON HERTZ IN SALT LAKE CITY

Reviewed: Wed, Nov 14, 2018

About Hertz: 6.0 /10

Additional driver fee is very high, the store doesn't remind you, and the website is not clear

G.Howarth

United States

1 days rental

Pickup Truck | Nissan Frontier or similar

Reviewed: Wed, May 1, 2019

“The car rental was a smooth operation.”

About Hertz: 9.3 /10

I pretty much received the desired vehicle. Well done Hertz.

About QEEQ: 10.0 /10

This is the second time I’ve used Easyrentcars and I’ll definitely be using them again.

R.Brown

United States

6-day rental

Mini | Chevrolet Spark 4 Doors or similar

Reviewed: Wed, Jun 1, 2022

“City of Rocks and IFSC Rental”

About Hertz: 9.0 /10

Car was great. Free upgrade.

About QEEQ: 10.0 /10

Best prices.

Chad Kipling

United States

1 days rental

Reviewed: Wed, Feb 21, 2024

About Hertz: 10.0 /10

Satisfactory

About QEEQ: 10.0 /10

S.Adler

United States

1 days rental

Large SUV | Gmc Yukon or similar

Reviewed: Wed, Aug 28, 2019

“Couldn't have been better.”

About Hertz: 10.0 /10

Everything worked like perfectly. The right car was ready promptly and the return was efficient, friendly and flawless.

About QEEQ: 10.0 /10

H.TSUJITA

United States

6-day rental

Economy | Chevrolet Spark or similar

Reviewed: Wed, Aug 24, 2022

“ソルトレイクのレンタカーはここ！”

About Hertz: 10.0 /10

英語が出来ない私にも親切に対応して下さいました。車をぶつけてしまい処理に伺った際もとても親切でした。車両は清掃が行き届いており、走りも軽快で快適でした。場所は空港から路面電車で30分くらいはかかります。 Googleマップのナビで簡単に辿り着く事が出来ます。空港にもハーツがあるようですが価格が高い為、こちらの店舗を利用しました。近くのホテルを予約した為、返却も大変便利でした。また利用したいです。

About QEEQ: 10.0 /10

Wallis O'Casey

United States

1 days rental

Reviewed: Wed, Apr 10, 2019

About Hertz: 10.0 /10

They allow multiple drivers to be added online directly, which is nice, but there's a fee

Nicholas Anthony

United States

1 days rental

Reviewed: Tue, Oct 8, 2024

About Hertz: 8.0 /10

Recommended upgrading to the largest model due to having a lot of luggage.

About QEEQ: 10.0 /10

Trista Cromwell

United States

1 days rental

Reviewed: Tue, Aug 6, 2019

About Hertz: 2.0 /10

I’ve mentioned this twice already in my chats with your online customer service.

Channing Dick

United States

1 days rental

Reviewed: Thu, Sep 5, 2024

About Hertz: 8.0 /10

They upgraded me to a 7-seater for free, but added an $18 insurance fee. Overall, it's not bad.

About QEEQ: 10.0 /10

Veronica Defoe

United States

1 days rental

Reviewed: Thu, Nov 21, 2024

About Hertz: 6.0 /10

This time I experienced the entire process of handling an accident because I had a car crash in a national park. Generally, if no one is injured and the police handle the situation, the first thing to do is to get to a big city. This is because calling the car rental company and getting a replacement vehicle is much easier there. You don't need to worry about the damaged car as the company will arrange for a tow truck. Even the most basic insurance covers all accident-related losses, so you don't have to pay a penny. However, any other losses you incur are essentially not covered. For example, I lost two nights of prepaid hotel fees, spent $350 taking a taxi from the national park to a small city, and $78 for a bus back to the rental car airport. Mostly, I was too shaken after the crash to drive again, so I didn't opt for a replacement vehicle. I ended up staying two additional nights in Salt Lake City. In summary, after an accident, get to a major city as quickly as possible, because traveling without a car can be extremely inconvenient.

About QEEQ: 10.0 /10

Kelly Yale

United States

1 days rental

Reviewed: Thu, May 30, 2024

About Hertz: 4.0 /10

They tried to upsell me a vehicle upgrade, and when I declined, they did not provide the reserved brand. The car was old, had insufficient power, the windows leaked, and there were significant scratches on the exterior.

About QEEQ: 8.0 /10

K.Fraser

United States

1 days rental

Compact | Mazda 3 or similar

Reviewed: Thu, Jul 25, 2019

“Never use hertz again!!!”

About Hertz: 2.0 /10

They didn’t have a car for us after we reserved it and had a waiting list of over 10 people for cars they didn’t have. I found a car at a different store and the guy tells me , we have to offer it to the first in line. I told them I found the car and they wouldn’t book it so we left and went to enterprise and they were wonderful!! Never use hertz again!!

Rodney Elsie

United States

1 days rental

Reviewed: Thu, Jul 18, 2024

About Hertz: 10.0 /10

Overall satisfied, the counter staff followed the rules and did not push additional insurance.

About QEEQ: 8.0 /10

Brady Eugene

United States

1 days rental

Reviewed: Sun, Oct 6, 2019

About Hertz: 2.0 /10

I had pre-booked a specific model, but they tried to deceive me by saying only a Nissan was available and I would have to wait at least 50 minutes for the reserved model. I refused to accept a Japanese car and insisted on the reserved model. Seeing my firm stance, the staff eventually gave me the keys to the reserved car. When I saw the Nissan parked nearby, it was scratched and only about 70% new, clearly an older model. While selling insurance is standard practice and can be declined, using deceitful tactics to push an inferior car is truly unacceptable!

About QEEQ: 8.0 /10

Stanley Dillon

United States

1 days rental