Long wait for 9any) car. Car type we booked not available on arrival. Had to choose and find our vehicle in dark garage without help. Staf told us to "Pick any car in row #5" but that row was empty when we arrived in the garage.
Many paint blemishes on chosen car at pickup that were not noted in contract, but we hope they will not be attributed to us - not exactly clear at return. Unclear if we paid for the Sprint we ordered or the Sentra we took. Understaffed both at paickup and dropoff.
The long line for check-in was tiring. 2:00 pm. However, In the evening 7:00pm we walked past the check-in and it was empty. Coming from west coast of N.A. many flights arriving about 2:00 pm
About QEEQ:8.0/10
Easy platform to use. Everything was as described in agreement.
paid a fee for adding extra driver for part of the rental. Why does extra driver mean extra cost?
About QEEQ:10.0/10
Rebooked a couple of times to get lower rates tat came along.
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Understaffed agency?
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