Nice upgrade!

Specific vehicle hired was not avaliable at pick up. We had specifically wanted a 4 wheel drive as we planned on going to the snow. We offered a 2 wheel drive as an alternative which was not what we were after. Unfortunately had to pay for an upgrade but did get a good discount although it was still expensive for a two week hire.

Good.

Excelente, pero aparte una Sequoia, pero me entregaron una Tahoe, que según yo no es comparable a la Sequoia. Sería comprable a una Suburban, pero por la Suburban e querían cobrar $50 USD por día adicionales

Me ha gustado mucho la plataforma y ya renté otro auto.

There was sand on the carpet in the front of the car and also sand on the centre console. The inside of the windscreen had not been cleaned properly and when the sun hit it, it was hard to see clearly.

Quite abrupt and repetitive emails when I had questions.

The oil warning light was on when I got to vehicle. I went back to office and asked them to put more oil. They said they couldn’t and reassured me it was fine..... that their oil sensors were set very high. I said I was doing a road trip so could they check oil level. They said they couldn’t but I could do went back to car. Engine was hot and I had not cloth to wipe dip stick so couldn’t see oil level very well. Went back to office and they reassured me I would have enough oil. As it happens the light stayed on for our 1400 mile journey and there was no problem but the oil light was disconcerting and should not have been on! Also the back of our car outside was filthy. I have photos to prove.

One of the best times experience

Easy to rent, although there is a price difference between the app and the website for the same car