Easy one way rental.

Thanks to Budget team, the upgraded my booked car from Corola to Camry.

Thanks

The car was not clean and damaged. I tried calling budget many times during my holiday, taking time out of my holiday time holding on the phone and getting no answer to notify them of all damage to the car . Emailed and no response. Received paperwork at drop off to say everything ok, and then on returning home checked my statement to see that I have been charged £211.00 Your help in this matter would be very much appreciated

The car we rented met our expectations.

Very easy to use Easyrent cars. very fair pricing.

There was an issue at pick up. Budget wouldn't honor the size/class car that I reserved, which was a "Full Size" Chevrolet Impala or similar car. The desk clerk said that Budget doesn't honor third party reservations. He said we'd be getting a VW Jetta, not the full size car I reserved. It was late, we were tired due to a delayed flight, I didn't want to argue with the desk person and we needed the full size car, so I paid the additional $7/day to get the full size car. When we returned the car to Budget 10 days later, the same desk clerk was there. He told me he had made a mistake and tried to fix the cost but couldn't completely get it right. He gave us a $25 "Budget Voucher" but it's only good for 2 months, which is useless seeing we don't have a need for a rental within that period. I guess he did the best he could.

No

No