Picked up car in port canaveral budget office. The office was very crowded... it took 55 mins to get through the rental line. Building not fit for purpose and toilet was not fit for use by human or any known living animal.
The shuttle service was extremely slow so we had to use uber (Saturday morning... 20usd + tip to go 2 miles). I guess shuttle service is that slow due to the small size of office and it is better to have people line up in cruise terminal than at the office.
Staff were very efficient and polite. Car was very clean and met our expectations.
They claimed the reserved model was unavailable and offered a free upgrade to another vehicle. They also said there were only Teslas with no charging stations available. Very poor experience, not recommended. The car had a very unpleasant smell.
The counter staff made me choose option with the gas charges of $66.45, when I specifically told him i will return gas full. The lady in Lexington told me about this charges and to call costumer service in Chicago. I did and the person was very unfriendly, seemed very busy and lie i was bohor him asking for me refund. He told me to send him receipt of my gas purchases, even though in the system was put that i return the vehicle with gas full. I didn't have time and patience to deal with him. I call costumer service in Lexington and they told me right away I will get refund within 1-3 days. I requested mini van I received Nissan Pathfinder. the car was spacious, smooth and easy to drive until night time. In the dark lights were so little i couldn't see the rode at all. I was scared to drive and very tired my eyes because of the lights. I will never again choose that car.
Worst experience ever customer service poor car not ready on pick up told to come back in 30 minutes car not clean it was all about trying to sell us premium insurance never again
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Car and staff great... office and facilities poor
Relevant Reviews on Budget in United States
Theobald Chapman
-
-
-
-
View more >Walker Boyle
-
-
-
-
View more >Raymond Moulton
-
-
-
-
View more >-
-
-
-
View more >C.Henry
-
-
-
-
View more >