Never Again!

I would never EVER rent a car from this company. I arrived to pick up car that I reserved and paid deposit on to be told after waiting for over an hour in line that they did NOT have a car for me. The worst part is that the company has not reimbursed my money for deposit back.

From shuttles not picking me up at the airport, to no one answering calls at the desk so that I could get picked up as shuttles kept passing me by (apparently the spots they tell you to wait at for ground transportation are the wrong spots), to the sales clerk trying to give me an unsafe car he tried to give to two parties in front of me that each denied, this was an awful experience. The first car he tried to give me I was told was an "Upgrade"...well, it clearly had been in an accident as the front driver bumper was dented in and cracked, along with duct tape on the rear driver door. The car I ended up getting was dirty with Pretzels and a lighter under the driver seat, a "Maint. Required, see your Dealer" warning light with constant chiming, and collision chiming continually going off, and an empty tank of gas. I was not told proper directions on dropping the car off; I was told to be there at 4:30am, but I was not told that there would not be counter staff available or proper directions of where to drop off car. This was a terrible experience, start to finish, and I will not rent with this company again.

Good price and good service

Price drop protector did not use it but sounds helpful. Good platform

I didn't know they made cars without power windows anymore until I got this car.first car we had had a warning light on. There was dirt on shelf by rear win and rattle from trunk. Counter staff was good and drop off was very easy.

Like: The people
Dislike: Upsell! Car needed service, wipers needed replacement, wheels needed alignment, no windshield washer!