Great experience!

I had to wait in line for 20+ minutes to see a rental agent to complete the rental contract. I rent cars for business trips and speeding through the rental process is important. I’m a Budget Fast Break and a National Emerald Aisle member and can get in and out of the rental lot quickly. I’m a regular renter through Easy Rent because you survey many rental agencies and get the best price, but I don’t like how long I have to wait at the rental counter. Could Easy Rent devise a way that regular Easy Rent customers could be expedited in the rental lines?

There was more than a 90 minute wait to pick the car up. The staff was overwhelmed by the demand. They did their best to handle the crowd. It was long, slow, and tedious. Once the paperwork was secured, I was instructed to go pick out any car I wanted from the designated area. It felt unnerving.

the car had no power, it went backwards on the slopes despite being automatic. they delivered it to me without gasoline and at the time of returning it they wanted to charge me a surplus of 175 dollars to return it with the empty tank. Luckily I had the receipt that I put gas on it as soon as I picked it up at a gas station near the airport. They treated me badly on the dollar counter.

It was perfect!!!

The car I booked wasn’t available so I got a smaller one. Didn’t get money back but the possibility to return it without full tank. Could have been worthy but I only used half a tank

I felt I as decieved regarding the contract I entered in to.i rented a car intially for $36 dollars a day and after I changed the contract the rate nearly tripled.