Pick up was an Utter disgrace. Budget staff in LaGuardia need some supervision.

Car was great. EWR new car rental arrangements aren't the greatest. Only one staff menber was available for Avis & Budget till nearly my chance, so there was more waiting time. Staff service was very proffesional. Great.

When I picked my car up, the guy just said it's the white one over there. I am older and would of appreciated a bit of instruction on the technology. The drop off was not good. The lady accepted my keys and charged my card and said goodbye. I asked her to come inspect my car that there was no damage. She said they did not do that. WHAT? I said her driver could move it, or damage it and I would be liable. She said she could not go outside. There were 2 other people there. I said I am not trying to be a problem but I want my car written off as the way I picked it up. At that point, she was very rude but did come out. I will never use that location again. Texas is hot, and she was being lazy...but what's right is right. Bad customer service.

QeeQ was great. I will use them again! Thank you for the good service!

charged me someware around $90 for 10 gal of gas because i didn't have a chanse to fill it back up.

AGENT WAS NOT AT COUNTER. AGENT AT AVIS SAID HE WOULD TAKE CARE OF US THEN BECAME RUDE. WE TOOK AN ENTERPRISE RENTAL INSTEAD.

waited over 30 minutes at the counter to collect car, then had to walk to a different terminal to collect the car. After a 8 and a half hour flight pretty annoying!! Then got to the car, it hadnt been cleaned inside and stunk of stale cigarettes!!! Not pleasant, and not happy