Everything was good in most aspects, but I was really frustrated. My husband didn't bring his own credit card, and BUDGET is the only company that doesn't allow multiple drivers under one card. Rent Rent Car didn't know about this rule, so I ended up driving over 2000 kilometers by myself. As a woman who has never driven for so long and was supposed to be on vacation, I almost cried. It seriously impacted my holiday mood and I was constantly unhappy and exhausted.
Queued for over an hour, didn't provide the car according to the order, very bad attitude, didn't recognize the highest insurance I bought from the platform, and forced me to buy an additional insurance for over $150
There were a lot of people picking up cars, so I had to queue for a long time, but the process was relatively simple and efficient. Returning the car was extremely convenient and took only about 5 minutes. A big thumbs up! I rented a big pickup truck, which was a bit expensive, but it was brand new with only 10 kilometers on it, and even the protective film on the handle was still there!
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