Dislike: Long wait time: took nearly 2 hrs from checking out the vehicle at the Houston Hobby airport to the shuttle bus to having an available vehicle before drive-out.
Wait time was close to an hour, but the srvc rep gave a free upgrade.
B.Nguyen
United States
Reviewed: Thu, May 31, 2018
About Dollar:8.0/10
Like: Good rental rate and free upgrade for the long wait time. Dislike: Long wait time: took nearly 2 hrs from checking out the vehicle at the Houston Hobby airport to the shuttle bus to having an available vehicle before drive-out.
“Pick up experience could be improved by clearer signage and direction at airport. Great service from”
About Dollar:8.7/10
Pick up experience could be improved by clearer signage and direction at airport. Great service from Dollar, particularly at drop off by staff member Kaipo.
Like: Very fast counter service. Dislike: The car I rented was not available when I showed up in the parking lot for about 30 minutes later
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Wait time was close to an hour, but the srvc rep gave a free upgrade.
Dislike: Long wait time: took nearly 2 hrs from checking out the vehicle at the Houston Hobby airport to the shuttle bus to having an available vehicle before drive-out.
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View more >Dislike: The car I rented was not available when I showed up in the parking lot for about 30 minutes later