Amine from Sixt was great to deal with. We have been to these guys for a solid 9 months now.

Amine from Sixt was great to deal with. We have been to these guys for a solid 9 months now.

It was I little confusing having the the umbrella name EasyRentCars, then going to the Budget Counter, only to have my credit card charged by Avis, so I wasn’t sure who I was doing business with. This was just probably just a logistical issue at Fairbanks Airport, but there were no instructions on what to do/park your return rental in a lot that has all the major rentals using the same lot. The signage was good to record mileage, gas receipt ect. But it was absurd to inspect the car in the dark by ourselves (without an agent to witness) both picking up and dropping off. But I’m certain this again is an overall airport issue and not a one off. But at least have the parking lot better lit for all car rentals, our flight departed at 1:45am!

スモールサイズの4ドアと思っていたが、2ドアであった。4ドアにするにはサイズアップしなければならないと言われ、実車を見て判断しました。結局用意された2ドアはVWビートルのターボ車でカッコいいしよく走りそうなので、そのまま借りました。不満としては、easyrentcarsの予約ではガソリン1タンク分付いていたのに、満タン返しになっていたこと。カウンターのスタッフはeasyrentcarsがつけていることで、自分たちは知らないことだと言い、サービスは受付られませんでした。

The young lady who helped me was very professional and very helpful...a very nice employee experience thank you

It was fast and easy

Like: Good value, fast service
Dislike: Although it was a brand new car, I've been provided an Intermediate SUV vs the Standard SUV I've booked