1. It took 2 hours to complete the paperwork and pick up the car. 2. The order was for a Ford Edge, but they replaced it with a Mitsubishi. The staff searched the parking lot for an hour, only to find out that the car wasn't there. They then replaced it with a Honda CRV. The car models kept getting smaller, and I wonder if the price changed as well. 3. The staff kept pushing additional insurance and delayed the processing of the car rental. Overall, very dissatisfied with this rental experience.
The service from the car rental platform itself is very good, but the service from Budget is particularly bad. They have few staff and the airport shuttle is infrequent. The attendant, a middle-aged Chinese lady, was extremely rude and only focused on upselling insurance and other paid services. She became very unfriendly when I refused.
This was a brand new Cadillac. It was a great driving experience.
About QEEQ:10.0/10
It was great. I was very impressed.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Budget Los Angeles Airport LAX CA
Baldwin Johnson
-
-
-
-
View more >Karen Jackson
-
-
-
-
View more >Perry Lytton
-
-
-
-
View more >Queena Symons
-
-
-
-
View more >J. Pomerans.
-
-
-
-
View more >