Possibly because of the low prices, Europcar had the most customers but only half the staff, leading to over an hour of waiting. I rented a station wagon, but the trunk wasn't as big as expected, almost couldn't fit everything, more like a hatchback.
Long waiting time to pick up the car, slow service. Smooth return process. Rented a Focus but was given a Q2, which was too small, so I got a Mercedes C wagon with over 6000 kilometers. Overall, I'm satisfied.
“Good, but reservation should have had been honoured.”
About Europcar:7.0/10
Europcar was informed by Easyrentcars that I will be late to pick up the reserved car. Despite that, I was informed that the car I reserved was gone and I had to pay extra for another car.
“Great value for money. Car had very low milage and was very clean!”
About Europcar:9.0/10
A very long wait at pick up point to be abe to hire the car. Not great after a long haul flight...
The pre booking system should be an advantage somehow, but didn't seem to be.
About QEEQ:10.0/10
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