The worst rental experience of my life.

Getting shuttle to and from airport was guick. Staff very courteous and friendly. I had no problems. The car was clean and very nice. I would definetly recommend and use again on my next trip.

As always a great service, Allison was great accommodating my family in a good vehicle. Joe always with a big smile and ready to help us and to get us going fast.

We waited very long for the shuttle van to pick us up at the airport and it took longer to pick up the car than other rental agencies because everything was hand written. The car exterior was ok, but the interior seats were heavily stained and pretty disgusting. We had to buy some towels to lay on the seats. The car also was completely out of windshield fluid with terrible wipers, so when it drizzled, it dirtied the windows and made it difficult to see. I had to buy and fill the windshield fluid tank. The car was also making loud noises from below, which was a little disconcerting. Having the paperwork computerized at pick up would have sped the process up some as well.

Extremely difficult to get ahold of anybody when calling phone number(either no answer or went dead after many rings).Shuttle pickup at airport took forever.

Registration attendant was rude and very pushy. Used fear tactics to intimidate clients to purchase excessive insurance. Did not give us clear directions as to where the car was on the lot. He seemed disgruntled due to the fact that we did not use his upgrades. Not good business. I am a seasoned business traveler and will not use your rental agency again. When we received the car the interior windows were dirty and parking tickets from your last client were still in the window.