The booking process was smooth, but the service and product from Budget has been terrible.
United States
Reviewed: Sun, Aug 11, 2019
About Budget:5.0/10
I have been charged for a GPS I returned on the pick-up day despite it being returned and supposedly refunded as the car already had one.
The customer service for the pick up and drop off was abysmal at best.
EasyRentCars App was great, but Budget were unable to deliver. I would not use again, and I’m still having difficulties getting my refund for the GPS. The car was dirty on collection, it was a lesser model, and only had half a tank of petrol (not a full tank).
The worst car rental experience. I had already informed the staff that I did not need any insurance, but they still added insurance items without my consent.
Service of the shuttle and pick up can be improved.
Car was newer and clean.
Overall, I’m satisfied.
About QEEQ:10.0/10
Al went well on QEEQ side
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
The booking process was smooth, but the service and product from Budget has been terrible.
Relevant Reviews on Budget in United States
s.ahsan
-
-
-
-
View more >Laurel Ellis
-
-
-
-
View more >May Juliana
-
-
-
-
View more >Riva Walkley
-
-
-
-
View more >A.Hubara
-
-
-
-
View more >