Everthing went amazing. Would suggest an improvement on the pick-up process. The process is extremely slow and time consuming.

Amazing experience with Qeeq, all rental details are clear. Also the new whatsapp service send you reminders and important info about your rental.

Only issue was car read low tyre pressure on pick-up. i had to get the tyres pumped up when stopped at a fuel station. Hertz did not honour the EasyCar value, and had me pay a larger number. The original number they quoted was excessive, and was a holiday changer. Thankfully they released the car to me at a better rate, but still more than agreed in the EasyCar terms.

I raised this with Easyrentcars. They say they will refund me the overpaid value as per the Easyrentcars contract. I am still waiting. 20 working days were advised to me as the time I would need to wait for the refund. We are approaching the 20 day mark, so I hope this is resolved in the time allocated.

Thank you for your service and waiting for my points to receive

Thank you

Had an upgrade so the overall experience was very good

Smooth and easy process

they cur around 900 DRH from my Credit card becuse there is traffic violation and ii need official documents from traffic police

thanks