Booked several months in advance, but the reserved car was unavailable. Luckily, we got a Mini Cooper in excellent condition. In Switzerland, you don't need a large car, and this one was perfect.
Picked up the car at Zurich train station, arrived an hour early and the staff at the counter still gave me the car. The staff was super patient and provided some detailed explanations. Returned the car at Geneva airport, but was an hour late due to taking a wrong turn. The staff receiving the car was very kind and told me to go catch my flight while he helped me locate the car.
I had a great car rental experience during my self-drive trip in Switzerland. First of all, the car rental company's service was very professional. The process from pick-up to drop-off was smooth, the vehicle was clean and tidy, and although the performance was average and felt a bit underpowered on mountain roads, there’s nothing to complain about. After all, you get what you pay for. The staff was also very friendly and efficient, making the whole pick-up process very simple.
We arrived at the store ahead of schedule for car pickup. The staff were very friendly and quickly completed the procedures, providing us with a relatively new vehicle. The car had a speed alert indicator, which helped us quickly adapt to Swiss traffic.
Picked up the car from the Zurich city center branch. The front desk staff, who was Indian, was polite and didn't push for additional insurance sales. The actual car provided was the new model Polo as reserved, with only 5,000 kilometers on the odometer. It had high-end features like adaptive cruise control, heated seats, and CarPlay. Fuel consumption on the highway was around 4.6-5L per 100km, and it runs on gasoline. I would consider renting this car again next time.
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