13 Car Rental Brands at Amsterdam Schiphol Airport (AMS)

At first, we got a Nissan Qashqai with a problem in the back seatbelt, which prevented it from buckling up safely. The staff gave us another Nissan Qashqai, but there was a problem with the driver seat that couldn't be adjusted. The 3rd Nissan Qashqai was good; everything worked properly. The thing is that every time we needed to remove our luggage, it was hard. The staff was friendly, but it cost us a 1-hour delay because of all the changes.

Reviewed: Oct 20, 2024

The car did exceed my expectations indeed! After my previous 'far from perfect' experience, Alamo pulled out all the stops to ensure this customer stays! Well done and succeeded

Reviewed: Oct 14, 2024

Very good.

Reviewed: Aug 21, 2024

Very satisfied!

Reviewed: Aug 18, 2024

Initially, we went to a small counter on the first floor of the airport where several companies were represented, but there was only one person, so we had to wait in line forever. Later, the desk staff told us that if we were Alamo customers, we could go directly to the car pick-up point to handle everything. At first, we didn’t understand where the pick-up point was and spent a long time searching outside the airport. We even asked a police officer for help, and the officer eventually took me back to the desk to ask the staff members, and that's when we figured it out. On the bright side, we got a very positive impression of Dutch police—thumbs up!

Reviewed: Aug 14, 2024

Very satisfied

Reviewed: Aug 9, 2024

Overall it was good, a reliable company.

Reviewed: Aug 19, 2024

Very satisfied.

Reviewed: Aug 14, 2024

Very good!

Reviewed: Jul 3, 2024

Service was acceptable, but the actual car provided was too small, despite the same price.

Reviewed: Jun 23, 2024

Excellent

Reviewed: May 30, 2024

Very satisfied!

Reviewed: Jul 30, 2024

Good

Reviewed: Jun 26, 2024

The service was very fast.

Reviewed: Mar 26, 2024

Very satisfied

Reviewed: Mar 6, 2024

Average

Reviewed: Sep 22, 2023

Good service attitude and easy to find. The staff is very enthusiastic.

Reviewed: Jul 28, 2024

Booked a car from Budget, but at the location, Budget and Avis share the same counter. The car we got had the Avis logo. It was actually a hybrid Toyota Yaris, very new with only 2,000 kilometers on it and fuel-efficient. The car was equipped with CarPlay, making it easy to connect the phone for music and Google Maps navigation.

Reviewed: May 17, 2024

Very satisfied, the vehicle is very new, it's a Lynk & Co 01. The driving experience is excellent.

Reviewed: Feb 3, 2024

The car was excellent ! The staff was super helpful. Really lovely and service oriented people. Specifically, Jodi who helped us with our car is amazing !

Reviewed: Sep 6, 2023

Check in was fast even with quite a few customers waiting. Car was absolutely spotless and pretty much brand new. Busget is easy to find in the airport and pick up location is easy to find too.

Reviewed: Sep 29, 2019

Excellent

Reviewed: Jul 16, 2024

Received a Mazda 3, great car. Slightly small, but comfortable for 3 adults

Reviewed: Jan 4, 2024

I received a Link&go which is a high tech/computerized car. No explanation regarding the use of the car or the computer. At drop off the man did not know how to work the computer either and was asking us where he could find the total mileage? We lost precious time there!!

Reviewed: Mar 22, 2023

The staff were very attentive, excellent service.

Reviewed: Mar 18, 2022

When I returned the car, I was asked where the back tray is, and telling me I will have to pay a fine, since it was missing. I answered it wasn't there when I picked the car and the guy said I should have mentioned it when they gave me the car. A part which you cannot see is missing. eventually they "let us go"...

Reviewed: Aug 29, 2019

Pretty good

Reviewed: Jun 26, 2024

Friendly service, very patient

Reviewed: Jun 19, 2017

National has a small sign. I expected it to be a large company based on its impressive name, but it turned out to be combined with many other companies.

Reviewed: Nov 29, 2016

The efficiency at the pick-up and drop-off points is somewhat low. Although the rental fee itself is cheap, there are additional charges for car wash when returning the car and for crossing borders from the Netherlands to Belgium and from the Netherlands to Germany, which are not insignificant (smaller rental companies can indeed be quite tricky).

Reviewed: Jun 10, 2020

Car was new and perfect

Reviewed: Nov 17, 2019

Extremely dissatisfied with Greenmotion's service; I will never choose this rental company again.

Reviewed: Sep 14, 2019

Only one staff member, and the waiting time was very long, more than thirty minutes.

Reviewed: Sep 2, 2019

the service of green motion is poor ,specially after service

Reviewed: Aug 17, 2019

Fair rental price becomes expensive with all the additional charges. Poor service, employees have serious attitude problems.

Reviewed: Dec 31, 2019

Rent a car for 2 days and only use one, should have some type of compensation. Discount on the next rent for example.

Reviewed: Jul 29, 2019

Gold car were understaffed and did not answer there phone for over an hour, when they did answer the phone they were extremely unhelpful. The car seats were dirty. I will never use gold car again

Reviewed: Jul 5, 2019

The person who was interested in was not debonair. He could not answer to our questions. He did not give us the rental car. We took another car.

Reviewed: Jul 4, 2019

The car was exactly what I wanted.

Reviewed: Jul 2, 2019

Very helpful staff and good car

Reviewed: Sep 28, 2019

Had booked Ford Focus and got Citron C4 which was smaller as such we faced problem with the luggage space. Thought the staff could have been more supportive in allocating a bigger car since the car we booked was not available. The pick-up location is to mins by shuttle. its a Hassle to carry your luggage up to the car pick-up location.

Reviewed: Aug 11, 2019

Car was dirty inside and out

Reviewed: Jul 31, 2019

Took over an hour to get served and no signs to the cabin from the bus drop off

Reviewed: May 18, 2019

They don't answer my calls, call them 7 x.

Reviewed: May 13, 2019

Very difficult airport to navigate and the Herts level and booth was very hard to find but car itself was perfect.

Reviewed: Apr 20, 2019

Like: Good airport location,new car
Dislike: Little walk and waiting for picking up car

Reviewed: Aug 10, 2018

Hello, I rented a car in the Netherlands through Zuzuche from 5/20 to 5/24 and paid 1215 RMB online as the rental fee. After returning the car, I noticed that HERTZ charged me an additional 95 euros. Could you please clarify what this charge is for? Additionally, my credit card statement for this month on 6/5 shows another charge of 30.25 euros from this same Dutch rental company. What is this for? Please help investigate. Thank you. P.J

Reviewed: Jun 14, 2018

The queue was too long, the car model provided was incorrect, poor service attitude, suspected overcharging, in short, will never use this company again

Reviewed: Apr 6, 2017

Great service, fast and more convenient than renting from Avis in France. Called from A15 and they picked us up in 5 minutes to get the car. Returning the car was easy too, with a gas station right next to the shop. The staff were very friendly and helpful. The store is about a 10-minute drive from the airport, which is acceptable.

Reviewed: Mar 3, 2015

The website had the wrong address for the store, but the staff were very patient in guiding me to the store. Returning the car was also very simple.

Reviewed: Nov 24, 2018