14 Car Rental Brands at Stuttgart Airport (STR)

We waited more than 40 minutes to pickup the car. There was only one person helped with that process, not enough for the amount of the people that was waiting.

Reviewed: Dec 2, 2024

Yes

Reviewed: Jul 8, 2024

Excellent

Reviewed: May 4, 2024

Die Wartezeit bei Abholung war ziemlich lang.Es wurden zusätzliche Versicherungen angeboten. Das Auto selbst war in sehr gutem Zustand, wie neu. Die Rückgabe war sehr schnell und vollkommen problemlos. Das Parkhaus von allen Vermietern ist recht schlecht gelegen.

Reviewed: May 30, 2019

Quick and friendly service

Reviewed: Apr 30, 2019

Like: Specially the nice lady in Stuttgart airport

Reviewed: Jun 13, 2018

It's acceptable

Reviewed: Jun 4, 2024

Satisfied

Reviewed: May 21, 2024

I booked a luxury brand, even if the same model isn't available, a similar class car should be provided. In the end, I got a Renault. When I asked if I could change it, they said no, but I could pay extra for an Audi A4. This left a bad impression.

Reviewed: Oct 10, 2023

First, after contacting them immediately about a brand new pair of sunglasses, they said it couldn't be found. I don't understand who would throw away sunglasses as trash? They kept saying they couldn't reach the rental company, which dragged on and on! Second, the car wasn't given to me with a full tank of gas, so I returned it with the same amount of fuel, but they still charged me for a full tank. I've rented cars many times, but this is the worst experience!!

Reviewed: Mar 2, 2020

Extremely irresponsible. They did not fulfill their promises after the vehicle broke down and refused to reimburse the high taxi fare for the car replacement.

Reviewed: Jun 4, 2019

Very satisfied

Reviewed: Mar 19, 2024

Poor service

Reviewed: Jul 6, 2022

Very good rental company ! They suggested me a lot of upgrade possibilities... but I don't need them for my trip.

Reviewed: May 29, 2020

Location was 2 min from gate...Christina was very helpfull and cheerful...Car was new and clean.

Reviewed: Nov 29, 2019

The front desk staff are very patient. The rental period coincided with major strikes in German railways and airports, so the demand for rental cars was high.

Reviewed: Jan 21, 2019

Very satisfied

Reviewed: Mar 3, 2024

I arrived just in time; there was a line right after me.

Reviewed: Jul 23, 2020

Overall satisfied, especially with the free upgrade to a new SUV.

Reviewed: Jun 6, 2020

Excellent !

Reviewed: Jan 3, 2020

Everything was perfect.

Reviewed: Nov 8, 2019

They always add extra charges. Two additional fees were not explained.

Reviewed: Sep 20, 2019

Staff in Stuttgart were not very friendly

Reviewed: Mar 29, 2020

The queue was swift, and I got a new car with only 17 km on it.

Reviewed: Jan 24, 2020

Didn't get the same type of car as booked, had to pay extra for a different model. Also, the car only had basic insurance; they didn't accept the full insurance bought from the rental website.

Reviewed: Dec 13, 2019

Parking violation fees are too high. 30 euros for service fee transfer of responsibility and 10 euros for the speeding fine itself. Had to handle it myself. Won't choose this company again.

Reviewed: Nov 21, 2019

The car was in excellent condition with only about 3000kms on the clock. The GPS was a must have. We only had a couple of issues with the GPS trying to get us to go up one way streets the wrong way. It also put us into ZTL zones. The issue I have with this is that when looking at a GPS on my phone it warned us not to go into these areas.

Reviewed: Oct 16, 2019

Super bad staff attitude and helpless.

Reviewed: Jul 18, 2019

Overall service was good, but the money I paid for additional additives hasn't been refunded after returning the car.

Reviewed: Oct 26, 2019

Efficient service with a map for car pickup, and they even marked the location specifically.

Reviewed: Aug 3, 2019