27 Car Rental Brands in Catania, Sicily, Italy

Extremely cheap booking but they made it up by charging 14x as much to add an additional driver at the counter. The car had several small scuffs and dings on pick-up but they decided it had an additional scratch on a wing mirror on return - it didn't - and are trying to charge me 90 euros for it.

Reviewed: Mar 6, 2024

We did not yet receive a confirmation of drop-off since we had to drop off the vehicle before business hours by dropping the car key in a lock box. Customer service at pickup was fantastic !

Reviewed: Aug 20, 2023

Very friendly staff, very good car. As room for improvement, the check-in took a little too long (more than 30min).

Reviewed: Jul 24, 2023

The staff was very kind and waited for me from the flight delay.

Reviewed: Nov 29, 2022

the tme to get the car was very long and there is not enough information in the airport in Catane to drive the client to the counter

Reviewed: Nov 8, 2019

Maggiore at Catania tried to sell me insurance and refused they then tried to del me fuel option and I again refused. Despite this they charged me for the fuel option. The vehicle had pre-existing damage. They did not note damage to the front right rim being a scratch. When I returned the car the agent wiped only the front right rim and said I scratched it. I felt scammed and it has been a nightmare dealing with this

Reviewed: Sep 26, 2019

We received a smaller car Peugeot 208. We had problems with lights and we had to change one and no rembourse for it. They wanted us to buy a second inssurance for the car we already paid to Easyrentcars throw AXa insurrance- we didn't... Many scraches on the car. But the car was clean and the personal at the drop off was effective.

Reviewed: Aug 29, 2019

A very slow biking process, everything else was just fine.

Reviewed: Nov 16, 2022

Excellent car rental company. I’d recommend it anytime. It’s the first time I used it but it will not be the last

Reviewed: Oct 29, 2022

Very good rental, there was a waiting line for about 30min, lady at counter tried to sell additional insurence, but thats nothing new. Overall very good experience. We got a Lancia Ypsilon, as did all the people in the line. But it was a nice car, new and very drivable, even to the etna.

Reviewed: Apr 20, 2022

A lot of time spend of pick-up,over 40 min.the car was not clean.the fuels not full.at the drop off ceck at each damages.

Reviewed: Oct 6, 2019

location is easy to find across the terminal; waited a while as cars was supposedly being washed; first car showed has actually damaged, so waited again for 30 min to find another vehicle

Reviewed: Aug 11, 2019

Not a Ford Modeo estate or equivalent ! Palmed off with an Opel Astra Estate

Reviewed: Jul 2, 2019

Car was smaller than expected. Waiting in a queue for over an hour to collect the car was totally unacceptable.

Reviewed: Oct 25, 2022

Nos ofrecieron el seguro de más alto precio sólo y cuando dijimos q no, nos ofrecieron otro más barato. No nos han devuelto la fianza de 200€ y me cobraron tras la entrega del vehículo 300€ más, estando el coche en prefectos condiciones

Reviewed: Sep 30, 2022

The damages that were marked on the car were a lot more than the listed in the document you receive. The amount for the child seats was also higher than what was listed originally.

Reviewed: Apr 1, 2022

Very professional and friendly service. At the drop off was pouring down rain and the place was a good 10 minutes walking from the airport, I asked the guy after he checked the car if he could drive me back and he did, his name was Vito. I am very satisfied.

Reviewed: Oct 28, 2021

The price of hire was expensive compared to renting in other places. Maybe the Sicilians are too greedy. Pick-up was a farce: it took two and a half hours! Never before have I had such a disagreeable experience. Too many people, too few staff, and on that basis alone I would be reluctant to use Sicily By Car again. This must be better in the future.

Reviewed: Aug 26, 2020

Great experience

Reviewed: Aug 3, 2022

Very nice and efficient staff at pickup and drop off. Decent car, icompliant with the reserved category.

Reviewed: Apr 25, 2022

I marked the drop off location as 3/5 as when entering the airport it’s quite tricky to find the location, even the second time I dropped off the car (I rented with them once before). whereas to Find the pickup from arrivals and to exit from the location is quite easy. Would be good to have signs maybe?

Reviewed: Feb 6, 2020

Diagram of the damages of the car was not updated and the level of the fuel was not OK. During the drop-off they found new damage on the front bumper but when we show them pictures from pick up they gave up and no further action was taken.

Reviewed: Jan 18, 2020

The personnel at the site were helpful but the process was extremely lengthy and they didn’t have the type of vehicle I’d reserved. Also, it was hertz not dollar. I was also charged VAT that was unexpected and the rental car was more than QEEQ said it would be.

Reviewed: Jul 27, 2022

Include ekstra time

Reviewed: Aug 16, 2019

A stress free experience. Helpful and friendly staff.

Reviewed: Jun 29, 2022

They should never charge customers for washing the car. This should be part of the service provided.

Reviewed: Nov 28, 2021

Covid has made it difficult but the collecting process was fine even though short staff. Car got from A to B so all in all good experience.

Reviewed: Sep 14, 2020

Gemntilissime le ragazze presso l'ufficio Target rent di catania!

Reviewed: Oct 14, 2019

Office for pickup/drop off fairly difficult to locate as there aren’t many signs. Car had a knocking noise on suspension and no windscreen wash on pickup. Waited quite a long time on drop off as there was only one member of staff dealing with customers.

Reviewed: Sep 24, 2019

Car was good with no problems apart from a horseshoe shaped crack in the windscreen that had not been noticed by the staff fortunately it did not cause any problems but could have smashed completely especially on some of the unmade Sicilian roads had a stone kicked up. Now we are being charged 81Euros for a slight scratch on the wheel hub cap.

Reviewed: Jun 24, 2022

Had to replace a car because the battery was off. It took us extra 2 hours to replace the vehicle. We were also charged extra 10 euros for cleaning although we kept the car clean. Spent 4 hours in total at rental office during our 3 days vacation. Very dissatisfied.

Reviewed: Dec 15, 2019

Ok overall

Reviewed: Sep 11, 2020

The service at the service desk was awful. Avis has charged my credit card again even if QEEQ already did.

Reviewed: Jul 22, 2020

During the pick-up it should be more useful of the guy to tell us something about the car and if I need to pay toll somewhere or if the car has some scratches then just try to sell us more insurance.

Reviewed: Aug 20, 2019

J’avais réservé une nissan qasqai ou du moins un petit suv mais budget m’a uniquement proposé une giulietta qui est un peu basse pour une famille

Reviewed: Aug 8, 2019

Minor only 1.Pneumatic tyre warning lit on console - when queried told it was normal due to the heat. Sorry it's there for a reason it should have been reset. 2. Windscreen wash bottle empty - should be a routine check.

Reviewed: Jul 4, 2019

Super obsługa

Reviewed: Dec 24, 2019

The car itself was good. But the waits at Centauro counter for check out and in due to poor process and/or lack of staff was poor. And up selling insurance products when we had pre-purchased a gold plated package is very poor.

Reviewed: Oct 19, 2019

Very good experience professional staff and upgrade was given for free

Reviewed: Oct 16, 2019

We took a supplement of guarantee AXA, but the agency refused and forced us to take their insurance which was very expensive

Reviewed: Sep 18, 2019

Centauro provides a great level of service. I was really surprised.

Reviewed: Jun 10, 2019

The car was great and the service as well.

Reviewed: Oct 7, 2019

Person was present when returning the car and my Visa card is still blocked

Reviewed: Aug 22, 2019

Poor service and terrible car cleanliness

Reviewed: Oct 1, 2019

Great car shame that the body of the car had so much damage

Reviewed: Sep 14, 2019

The car was dirty, damaged and required that I alert staff of the damage to the car before pickup.

Reviewed: Aug 31, 2019

I waited just over 2 hours to pick up my vehicle. Then the seat belts weren't set up properly leading to further delays. Despite the best efforts of the staff who were friendly and helpful, they just couldn't cope with the volume of demands placed on them. Also vehicle drop off was a 45 minute wait, very disorganized and not enough staff. again staff were friendly and helpful but overwhelmed with customers to deal with. It was very disappointing and I will NOT choose Hertz again because of this.

Reviewed: Aug 27, 2019

Все нормально!

Reviewed: Sep 12, 2019

Nous n’avons pas eu l’automobile demandée. Très long pour récupérer la voiture.( 2heures ) Impossible d’avoir quelqu’un au téléphone.

Reviewed: Aug 30, 2019

Over 3 hours to pick up the car. Vehicle was not available gave us a luxury saloon car instead, but in Catania was useless and dangerous to drive. Another half an hour to switch to another car

Reviewed: Aug 25, 2019

voiture prêtée quasiment neuve. Bon service EUROPCAR (agents aimables et attente raisonnable). Cependant il a été difficile de trouver le comptoir de location et le lieu de restitution du véhicule (mal indiqué).

Reviewed: May 5, 2019

Hopeless dropping the car off, we just left it in the end. We had an issue with the first car and we had to get a taxi 1.5 hours back to the airport to pick up a replacement!

Reviewed: May 3, 2019

Car was full of white waterspots and the front was not cleaned well. Although with only 3900 km on the colck had many scratches especially the interior. There was some rattle from the undercarriage of the car as well. Otherwise ok. They did not specify where to dropoff the car (what lot number to be parked in). It would help if there were any sighs at arrival hall where their office is, since it is in another building on the other side of the airport.

Reviewed: Jan 26, 2019

The car I had was upgraded. It was brand new. The guy at the counter was very nice.

Reviewed: Aug 24, 2019

In Catania, Alamo hires are provided by a local agent Locauto who up have upgraded to digital systems which made the whole experience smooth and efficient

Reviewed: Aug 8, 2019

I waited for almost an hour at the counter to pick up the car. Even though I booked a "mini van" category, I only got a station wagon, which is an inferior category.

Reviewed: Jun 23, 2019

Like: The car was good, almost new
Dislike: We had to wait unattended for an hour. Personnel didn't even come to us. That was upsetting as we had a late flight.

Reviewed: Sep 7, 2018

Like: Super-offer, friendly staff, good car
Dislike: Too much time spent for picking up

Reviewed: Jul 18, 2018