31 Car Rental Brands in Milan, Lombardy, Italy

Car was very clean and well presented. Counter staff friendly and easy to talk to. Could not fault the processes for collection or drop off

Reviewed: Apr 21, 2024

Al alquilar el coche no había ningún problema para hacerlo con tarjeta de debito. Cuando llegue a la ventanilla me exigieron contratar el seguro o sino no tendría coche. El seguro costó 7 veces mas que el alquiler.

Reviewed: Mar 30, 2024

The staff took advantage of our hurry and didn't informed us (at all) about the refuelling fee and also they have double charged us the insurance fee although this was already purchased through easyrentcars.com

Reviewed: Aug 25, 2019

Didnt find a place to take a car a nobooody cant explain where to go, coz when I call, girl sad “only italian”. Seriously???? wtf? Really bad service, just lost a money

Reviewed: Jul 19, 2019

No signs of BRent at Milan airport, difficult to find location

Reviewed: Jul 16, 2019

Dislike: Clearly policy of insurance

Reviewed: Aug 1, 2018

Car was great. Reception staff were helpful.

Reviewed: Mar 26, 2024

A little bit slow but ok

Reviewed: Apr 6, 2022

I was charged by Alamo for roadside assistance service still, after I clearly stated I did not want the service. Only two days later I noticed extra charge on my credit card. So far I filed request for refund but have not heard back yet

Reviewed: Aug 16, 2020

The car had some damage to the inside of the trunk, and it was t documented before we left. (It was in the lining of the trunk that covered the spare tire). And they are trying to charge us an extra €290 for damages. We didn’t do this so fighting with Alamo’s customer service is proving to be difficult. Make sure to check everything inside and out. They’ll try and get you.

Reviewed: Jul 24, 2020

Yes. It did. I am impressed. Only issue was with no Apple Car Play.

Reviewed: Sep 9, 2019

They were easy to work with.

Reviewed: Mar 19, 2024

Qeeq booking did not explain the outside insurance coverage. At the pickup counter, the representative wanted to sell me the same insurance I had previously purchased online. I ask why do I need additional insurance since I already purchased it online. He said that it was a 3rd party insurance and they have no control over it. Additionally, because I didn't purchase it at the counter, I was asked to leave a $2,000USD as deposit.

Reviewed: Jul 23, 2023

The main problem is that they are not located inside teh airport, nor there is at the airport any indication of where their office is. The good part is that their prices are pretty reasonable.

Reviewed: Nov 23, 2021

Of the airport but very close

Reviewed: Nov 10, 2021

The agent who gave us the car was professional, nice and very helpful

Reviewed: Nov 1, 2021

Outstanding customer service at the Felirent counter near Malpensa's (MXP) Terminal 1. No hassle pick-up and drop-off from the airport. Very helpful, cheerful and competent staff.

Reviewed: Mar 10, 2024

GOOD, NORMAL

Reviewed: Jan 21, 2024

We were very satisfied with both the booking process and the car itself. The vehicle was exactly what we ordered and the price was reasonable.

Reviewed: Aug 16, 2023

Very good service.

Reviewed: Feb 21, 2023

my reservation had model guaranteed. i was given a different one for lower value.

Reviewed: Oct 31, 2022

First-time customer. Fantastic service and value for money. Highly recommended!

Reviewed: Jul 20, 2022

Cars are not well looked after. The first car they gave me had a flat tire and they didn't even believe me when i reported it. They have a policy that customer should return the car clean inside out and if not there is a 20€ charge.

Reviewed: Jan 9, 2024

El coche estaba sucio (papeles) y se me cobró la limpieza despuesd de devolverlo

Reviewed: Dec 12, 2023

This place is super budget, be warned! Hard to find from the airport. You need to ring the company to tell them to pick you up. Go to departures and outside to wait outside door 17, where the van marked ‘auto stop’ will collect you. Once there, they will try to charge you a cleaning fee for the car (€22) so factor this into the price.

Reviewed: Jul 3, 2023

I hoped for luxes but i get MG

Reviewed: Nov 27, 2023

Very helpful and friendly staff

Reviewed: Aug 21, 2023

It was a new car clean and modern it has carplay which helped a lot when we connected I phone During my trip i had to add addblue fluid I contacted the rent company they advised to add and they will refund The rent company staff was very nice and helpful

Reviewed: Jul 26, 2023

Smooth interaction

Reviewed: Jul 25, 2023

Slightly coerced into paying the additional insurance - nearly the same as the hire price !! We were told we could lose 700 EUR for a scratch without it

Reviewed: Jul 25, 2023

I was absolutely surprised that to rent the car I booked I would have needed two credit card. It wasn't mentioned anywhere on QEEQ.COM (the 3rd parties where I booked the car) and I had to take what I was allowed to instead of what I paid for.

Reviewed: Nov 19, 2023

Unfortunately Covid has affected rental business, there are less choice of cars, winter tires where not yet installed, or allocated to companies with fleet. The check in was managed by one person alone that was doing his best, but the process took long. Keddy / Europcar is till a top rental and their cars are very often in perfect conditions, as was mine. MIlan Linate has moved the parking of the rentals in a different tower and you need to get two elevetors and pass through a bridge. Not easy, and a long way to walk.

Reviewed: Dec 20, 2021

Absolutely terrible direction signs for drop-off in Terminal 2 (instead of Terminal 1). I did a few laps looking for a ride.

Reviewed: Jan 13, 2020

Le personnel Europcar de l'aéroport du Milan est très agréable et pas de tout lourd pour proposer des services additionnels etc. J'ai déjà eu des mauvaises expériences de location dans d'autres agences, mais cette fois-ci tout s'est passé à merveille. Tous les défauts de la voiture étaient signalés, cela ne m'étais jamais arrivé ! Pour le retour de la voiture il faut bien prêter attention car il y a des travaux dans le secteur.

Reviewed: Oct 3, 2019

Attente très longue au guichet et interminable pour sortir le véhicule du parking car véhicules garés devant et assistance de l employé débordé necessaire- plus d’une heure. sans compter trajet en bus pour le T2.Multiples rayures et dommages mais bonne qualité du véhicule. Courtoisie du personnel mais vraiment beaucoup trop long en plus en dimanche et à 11h du matin! Le plus : possibilité de retourner le véhicule au terminal

Reviewed: Aug 25, 2019

A little slow getting me on my way. Not automated so that added say 15 mins. If there would have been anyone checking in before me or a queue it might have been a problem.

Reviewed: Sep 14, 2023

Smooth check in and drop off. Helpful staff

Reviewed: Sep 4, 2023

I upgraded my car to a bigger and the counter staff was more than willing to cooperate. Not many people on pickup because its still early. Car was not washed before pick up but not too dirty. I sent the car while the drop off point is still closed. Overall experience was good.

Reviewed: Aug 10, 2022

The guy was nice behind the counter and upgraded the car but I sat there for 45 minutes waiting for the car with only 4 people ahead of me. The lady in front of me had been there 1 1/2 hours!

Reviewed: Jun 2, 2022

Gave me the car with fuel door broken when make me pay for it

Reviewed: Oct 8, 2019

a) We had a long waiting time at the time of picking up as there was a Huge queue of people waiting. After a long flight this was painful. b) the staff during drop off was rude, he ignored me and picked a client who came after me and wouldn't listen to anything I said

Reviewed: Sep 30, 2019

They asked me again about insurance, which i already have from Qeeq AXA

Reviewed: Aug 21, 2023

El auto fue algo pequeño para nuestras necesidades y estaba algo sucio

Reviewed: Oct 26, 2022

Easy pick up and drop off. Everything was great

Reviewed: Mar 4, 2020

Great overall

Reviewed: Jan 7, 2020

Everything else was great, just wondering when I will get my deposit back ??

Reviewed: Dec 9, 2019

Buena atención en el mostrador, oficina moderna y limpia. La devolución del coche es algo complicada, poca señalización y reducido espacio para la entrega. Coche nuevo e impecable.

Reviewed: Feb 7, 2020

Counter staff was extremely helpful and efficient. I was in and out in not more than 5 minutes. Mary Anne was the one who attended to me and she was exceptional, nothing short of excellent. The way she helped me in completing the formalities quickly was stellar. I loved their service.

Reviewed: May 12, 2019

Like: Good car. Well cleaned. Polite efficient staff
Dislike: Not easy to find drop off location in bg multistorey car park at Malpensa

Reviewed: Sep 5, 2018

Their actual name is AUTOVIA which is super confusing to understand you came to the correct place, no signs at the airport at all, hard to understand the schedule and where to take the parkingo shuttle.

Reviewed: Jan 18, 2023

Great staff! Great guys! Thank you to all the staff from the Malpensa Autovia! Grazie!! Un saluto speciale a Dottore Priolo e ai suoi amici!!!

Reviewed: Jan 4, 2020

Dollar was great. Car pickup was in fact handled by Hertz, which wasn't super clear when booking, but we asked around and got there. Everything went smoothly. Only caveat is they charged us a country border fee even though QEEQ communicated it was included. Other than that everything went smoothly and easily, car was as marketed and had no issues.

Reviewed: Nov 3, 2022

Customer service at the Milan Airport is totally poor. long waiting time for no reasons. Vehicle conditions are not the best, many miles, a lot of scratch and poorly cleaned.

Reviewed: Jul 15, 2019

Staff was helpful but was a little pushy on selling extras. Didn’t wait for too long.

Reviewed: Jul 2, 2019

Very helpfull staff

Reviewed: Sep 23, 2022

Car was almost new in perfect condition. Location wasn't obviously a car hire as looked like parking and car wash from outside. At pick up they tried hard to sell unnecessary extra insurance but I think all car hire places do this.

Reviewed: Jul 7, 2019

The facilities near Milan Central Station are inside a private parking lot, with no exterior sign. Hard to find. The clerk in Milan was helpful and gave us all the information we asked for. But once he brought the car, he left immediately, without checking in our presence the dents, scratches and lack of accessories in the car - and there were many. My husband went back inside to call him, and he said everything was already listed in the contract. Meanwhile, someone else came to pick up his car from the parking lot, and our car was blocking the exit. I took some photos of the exterior of the car, and we left without being able to check the contract. The car itself - a fiat cinquecento - was very worn down - 88000 km. The trunk door didn't close properly unless you tried several times. The trunk lid was missing. There weren't mats. The car wasn't properly clean - there was dog fur in the trunk. The radio antenna was missing. We dropped off the car near Malpensa Airport. The location is easy to find, at a Gas Station. When the clerk checked the defects on the car, bingo, most of them weren't listed in the contract, which had my digital signature. I showed the pictures I had made and he called his superiors. They approved it and nothing was charged. Yet, an unpleasant situation. Both the drop off and pick up were fast, though.

Reviewed: Jun 26, 2019

had to wait for the pick-up shuttle to go and drop one pack of customers as they only had one van for transfer; at the counter we were assisted based on who was supposed to get the car next (rental hour) and not based on who got there first, there were people who got there on time (like us) and had to wait in line for people who came after their pick-up time and after them.. amazing! when returning the car, I had a small wheel scratch and that was OK, no comment, told him to give me the documents and invoice so I can talk to my insurance but there wasn't much professionalism and the guy was behaving as if I broke his car (it had a big dent on one side, scratched from poor parking and not the cleanest either - when picked up)

Reviewed: Apr 2, 2022

Had to call after 20 mins to get shuttle, still had to wait 50 mins. Arrived at office and did not have correct car so had to take another and still had to wait. Car was dirty and not full of gas. Also radio cut out regularly. Rang company to extend rental and was told I was not able to over the phone, only in Office in Milano. I was in Genova. Returned just over an hour late with a full car And was charged €50 late fee. Basically 3 days rental. It’s fine for them to keep me waiting over an hour and provide poor service but not the other way round. Will not use Centurio again. Rubbish company.

Reviewed: Oct 15, 2019

The people who work in centauro are so bad and rude . Only only respect lady I think she’s form Venezuela I don’t know what’s her name .

Reviewed: Sep 29, 2019

Best car hire service I have ever used. Very fast check in, great shuttle back and forth from airport, excellent vehicle. Do not be put off by the fact it is not in the airport!!

Reviewed: Sep 4, 2019

Great service

Reviewed: Aug 30, 2019

No problem very friendly

Reviewed: Feb 23, 2020

They gave me an Audi Q2 instead of Audi A4.

Reviewed: Jan 5, 2020

Should apply for full insurance, the price is really high when you apply at the counter. It's charge 35euro/day for full protection and if you want theft protection +10euro/day. Very expensive.

Reviewed: Oct 23, 2019

El coche hacia ruido raros cuando parabas en los semáforos. Lo habían limpiado por fuera pero no por dentro.

Reviewed: Oct 6, 2019

Budget is poorest rent company, I booked a Benz A class automatic car, the staff forced to accept cheap cars and said I have no options only automatic I have to accept. The staff attitude here is so bad i had never seen. They said you can wait or accept their offer. Then I wait about two hours eventually, they offered me a Audi A6 and forced me to buy a full insurance. I told them I have already purchased a full cover separate, they said I need to buy extra expensive insurance there, otherwise I can't take the car I want.

Reviewed: Sep 17, 2019

Busy pick up location so a bit of a long wait. Helpful counter staff at a separate branch in the country when we had to drop in for extension of hire.

Reviewed: Feb 2, 2020

Counter staff extremely helpful. Especially in informing me of the need to pay cash at the petrol station near airport as it did not accept cards. Overall counterstaff was very professional, courteous and helpful.

Reviewed: Dec 30, 2019

Hertz were very professional

Reviewed: Dec 1, 2019

The car was dirty from inside. There was tehnical problems shown on instrument panel. The money I paid to book, has not been returned ( aprox. 76€). On the desk I have been told, that they dont see this payment.

Reviewed: Oct 17, 2019

Our booked car was not available. Our credit card for some reason was showing in the Hertz system as Debit card so the only available car was old VW Polo full of scratches. We spent over 1hour in line at counter. The returning was very fast and smooth.

Reviewed: Oct 3, 2019

the care was not in perfect condition. I also requested to pick the car one hour before the booking time and it was absolutely impossible (they asked me to pay an extra 150 euros for anticipating the time)...

Reviewed: Nov 4, 2019

Obligation de prendre un vehicule diesel, avec paiement d'une taxe environnement supplémentaire (10 eur pour 2 jours de location), 90 minutes pour la prise en charge du véhicule... Tres mauvaise experience

Reviewed: Sep 18, 2019

The GoldCar Malpensa Italy attendant was very wise in a bad way.

Reviewed: Jul 31, 2019

Quick pick up and drop off. Counter was easy to find in the airport.

Reviewed: Jul 29, 2019

No

Reviewed: Jul 25, 2019

Было изменено место ожидания шатла, о чём нас не проинформировали.

Reviewed: Oct 20, 2019

Excellent service!

Reviewed: Sep 28, 2019

It was not Target but another subcontractor

Reviewed: Sep 3, 2019

I was really frustrated that on my booking it showed the car company was In the airport terminal and it was NOT. I waited AN HOUR for the company to send the shuttle service, I had to call several times each time I was told they were on their way. It was only 10 minutes away yet I waited an hour! The way back I waited half an hour for the shuttle to come. Other than that they were very good.

Reviewed: Aug 26, 2019

We received better vehicle than we expected!

Reviewed: May 2, 2019

No comments

Reviewed: Oct 13, 2019

Can't charge someone an extra when there is no documentation about it at the time of rental! Not in my contract and no mention of it before. Still waiting for a refund!!

Reviewed: Jul 29, 2019

It was difficult to find interact desk... should be made clear it is GoldCar

Reviewed: Oct 4, 2019

Don’t charge extras since you don’t expect it

Reviewed: Jun 27, 2019

Upon picking up the car I was advised I needed to pay 1000 euros deposit vis a credit card, which I do not have, so instead I was compelled to pay 130 euros for fully comp insurance that I did not want, meaning my great deal was in fact, terrible. The staff were rude and the car was downgraded from the reserved 'Golf or similar'

Reviewed: Jun 19, 2019

It was very terrible service. 1. No rhodium - it is goldcar now. 2. Car was not ready - dirty, and with tire problems. 3. Same tech guy add air into tire, but in the road I should to find the tire shop to fix that problem my self - they did not have other car with automatic transition in normal condition for me. What if could be happen car accident, because off tires problem?

Reviewed: Sep 17, 2019

We never got our rental car since Rhodium sold it over to Goldcar company and Goldcar said they dont have car for us and we should call Rhodium and when we called Rhodium they never picked up the call. With long flight and a small baby with us it was horrible time at the airport.

Reviewed: Sep 12, 2019

Almost unpossible to find car. No phone support

Reviewed: Jul 22, 2019

The car was as requested, a few little scratches but overall very good. The counter staff on pick up and drop off were excellent. The sales counter staff however weren’t are letting you down. Poorly signed Rhodium branding within Goldcar signage isn’t easy to spot. The sales counter staff were then too pushy over insurances that I already had. Oh and thanks for offering me insurance initially at €230 then reducing this to €180 when I turned it down the first time, that really is just unprofessional and takes me for a fool. Once I had turned down the insurance I was treat like an inconvenience and moved on quickly without a lot of instruction on what to do next. Very poor

Reviewed: Sep 12, 2019

After walking some distance from the terminal with 3 young children to collect my car I arrived at the service desk. there were two people om the desk for four rental companies. It was unclear where to queue so as only one customer was being served i showed the other person my agreement to be told know you must queue behind this person as this is the line for firefly. The person in front was having trouble with their credit card authorisation. when i finally got to the front a gentleman came and stood behind me. I was then rudely asked to step to one side as the customer had already been served and the desk clerk wanted to know what the issue was. He then informed her that the car that the damaged she had marked on the car was incorrect and in fact there was far more damage and he wanted this noted and signed for not that i can blame him but i thought to myself surely he could of sorted this after myself had been served as i had three young children with me. Finally got served and was offered a choice of 3 cars Nissan Duke, Volkswagen Golf, Fiat 500 crossover. None of these were the full size car that was advertised as a ford fusion. I had two large suit cases with me and asked well what has the most boot space. The desk clerk couldn't tell me so asked another colleague who advise the golf would be the best option. They also tried to upsell me the full package insurance but i showed them i had purchased full access insurance in the UK. i was given directions to take the lift up and my car would be located in the hertz lot just outside the lift. This was not the case and i had to trudge through different lots trying to find this. To say it reminded me of a scene from trains, planes, and automobiles is an under statement. I also noticed far more scratches, bumps, and dings on the car than were indicated but was told just to take pictures if there was an issue. On returning the car i was advised there was a €159.00 Euro fee to pay something of which i was not advised.

Reviewed: Aug 19, 2019

We were given a car with a flat tire. Tire pressure light immediately came out 15 km after we left. We filled up the tire each morning for 3 days until it got really bad. Brought it to the Verona airport to exchange cars and they insisted the tire wasn’t flat. I told them I just filled it up 10 minutes ago so we could get there. They then charged us for another whole rental which cost more for 3 days than the original charge of a car for 7 days. I paid for two car rentals. I tried to have them think logically saying why would I drive out of the way while on vacation to exchange a car for the same thing or lesser if there wasn’t a problem. Sure enough as they argued you could see the tire got flat. They never even apologized. It was an extremely unpleasant experience

Reviewed: Jul 20, 2019

Easy and very quick

Reviewed: Jul 6, 2019