Everything was great.

Reviewed: Feb 21, 2026

The car rental procedures were processed quickly, and they carefully explained everything in English at a slow pace.

Reviewed: Nov 29, 2024

The counter staff was wonderful

Reviewed: May 24, 2022

Very convenient

Reviewed: Jul 23, 2018

Excellent.

Reviewed: Nov 5, 2024

The service attitude was very good, the car was in relatively new condition, and there was absolutely no pressure to buy insurance.

Reviewed: Oct 19, 2024

Good

Reviewed: Aug 2, 2023

Overall satisfied.

Reviewed: Aug 22, 2024

The car was in good condition and fuel-efficient.

Reviewed: Jun 18, 2024

Difficulty finding a petrol station and ran out of time. (Not their fault) Ridiculous that they charge a filling fee on top of the cost of the petrol. 22€ fee.

Reviewed: Nov 6, 2022

It was great experience in Genua, I don’t really trust Italian rental agencies ;) but here was everything excellent, always again

Reviewed: Apr 26, 2020

They were all very helpful.

Reviewed: Jan 1, 2020

Very satisfied

Reviewed: Jul 30, 2024

Staff at ecovia not helpful but in all my years of renting car very few staff at car rental offices have much customer service skills. We had a upgrade so from a Fiat 500 to a opal mocca so that’s why space in car excellent

Reviewed: Sep 13, 2019

Counter staff at Genoa Airport are excellent and friendly.

Reviewed: Sep 12, 2019

We had to return the car and exchange it for a new one after one hour. Brakes were not working properly and tires needed air. The client service telephone line was completely useless. The Europcar representative that checked us in was careless and didnt explain the insurance conditions properly.

Reviewed: Aug 28, 2019

Like: Snall engine, low consumption of fuel.
Dislike: Nithing to say

Reviewed: Aug 30, 2018

It has been a long time, I don't remember.

Reviewed: Aug 7, 2017

The company charged two pre-authorizations. The first one was explained, but the second one wasn't clarified at all.

Reviewed: Sep 7, 2016

The car rental company's service was excellent. Both the pick-up at Genoa airport and the return at Rome airport were very good. Simple, direct, and clear. The car was very clean and in good condition.

Reviewed: Mar 4, 2015