The actual car was provided by ESER. They gave us a Toyota ACE Pro City, which is basically the same model as the Peugeot Rifter we originally booked, just a rebadged version. The car was almost brand new, only a bit over 6,000 km on it. It drove really well, handled mountain roads with zero stress, and came with active safety features, which is what I care about most. The second row has three separate seats, very spacious, though the backrests are quite upright. Taller people might feel a bit uncomfortable on longer rides. The staff were very friendly and patient. There was a small hiccup at pickup: my card kept failing, we tried many times and even used someone else’s card, but nothing went through. That took a while. After waiting a bit and trying again, it finally worked. The most annoying thing was that the phone number shown on the QEEQ booking didn’t work at all, and this has happened to me several times. When I rented in Christchurch, New Zealand, the phone number was also wrong. QEEQ really needs to update the contact details for their partner locations. Our flight landed earlier than planned and I had set a later pickup time, but when we arrived the staff member was already waiting with the car in the parking lot—he’d clearly checked our flight status and came early. If he hadn’t done that, with QEEQ’s number unreachable and no staff coming before the scheduled time, we really would’ve been stuck. He also recommended full coverage to us—three days for just 27 EUR or USD, which was a great deal, so we added it.

Reviewed: Apr 23, 2026

Very good.

Reviewed: Aug 19, 2025

Satisfied with the service, everything was well-arranged.

Reviewed: Jun 22, 2025

Very satisfied

Reviewed: Jan 31, 2025

Very satisfied

Reviewed: Oct 31, 2024

During pickup, all documents are emailed to your inbox. Photos of the car's interior and exterior are taken and the links to these are sent to your email. Very meticulous process.

Reviewed: Aug 14, 2024

Reviewed: Aug 9, 2024

Very good

Reviewed: Jun 9, 2025

Reviewed: Sep 30, 2019

Reviewed: Aug 29, 2019

Reviewed: Aug 16, 2019

wait about 20mins to pick the car, the staff is helpful but wasn't able to answer me when he was instructed to charge me.

Reviewed: May 27, 2019

The service was excellent, patient, and detailed. Great value for money. I will choose this company again next time.

Reviewed: Nov 7, 2024

Returning the car was inconvenient and stressful because I had a flight to catch.

Reviewed: Feb 26, 2024

Very affordable, clear instructions for picking up the car, but the vehicle is not very new.

Reviewed: Oct 18, 2024

Never got the car rental, the office was closed and booking had to be shifted to Avis. Very bad service by budget

Reviewed: May 6, 2019

This company offers a very convenient car pick-up service. The office is right inside Denizli Airport, and the staff is very friendly. We handed them our order printout from QEEQ, and they quickly completed the verification process. The agent inspected the car's exterior and fuel level with us and pre-heated the car. Within minutes, we were driving towards Pamukkale. This company is very reliable; we received the pre-authorization deposit back on our credit card just three days after returning the car. Overall, it was a very pleasant car rental experience.

Reviewed: Jan 16, 2019

Reviewed: Jul 24, 2018

It's okay

Reviewed: Oct 14, 2018

Reviewed: Sep 24, 2015