25 Car Rental Brands in Istanbul, Turkey

thanks

Reviewed: Apr 8, 2024

空港内カウンターでのコミュニケーションは円滑・スピーディ・簡潔でとても良かったです。whatsupの番号があるとさらにスムーズであったと思います。追加保険の無理な売り込みもありませんでした。車両はオペル・コルサATの貸し出しでした。車両の外観は小傷が多かったですが、欧米では基本的な程度だと思います。貸出前後で写真撮影もされていましたので、状態の確認はされていると思います。2019年～の比較的新しい車両でした。返却時はかなり込み合っていましたが、5分程度で解消し、高速料金の支払いも大変スムーズでした。

Reviewed: Jan 7, 2024

excellent

Reviewed: Dec 23, 2023

excellent

Reviewed: Dec 23, 2023

Everything went smooth from picking up the car to handover after the trip. The car was in good condition and enjoyed the drive.

Reviewed: Dec 27, 2022

The pickup experience was not very good.

Reviewed: Mar 31, 2024

It was nice car with quick service

Reviewed: Mar 6, 2024

excellent

Reviewed: Dec 23, 2023

excellent

Reviewed: Dec 23, 2023

excellent

Reviewed: Dec 23, 2023

The car I got was not the model shown in my booking. I had to drive back to pick up point to request to change to another car after picking up the car as alert "Low Tyre Pressure" was lit on car's control panel. Later, the car they replaced was in very dusty and dirt condition. In addition, alert "ad blue low level" was lit and I have to refill the ad blue by myself on my way after driving the replaced car for a few hours. Fortunately, the rest of all was working fine.

Reviewed: Mar 20, 2024

OK Mobility held deposit €275 but on the booking it was mentioned only €91. They refused to give me car until i paid €275.

Reviewed: Nov 13, 2023

I was renting from a company ( Matcar ) .... But I was transferred to a company ( B2car ) .... The service was good .....

Reviewed: Mar 6, 2024

I rented a car through your location in Turkey Istanbul Sabiha airport and they took a car warranty of 3000 thousand Turkish Liras from me and when the car was delivered, they informed me that they would refund the deposit amount within 7 days and when checking on My Account I was surprised to get a refund of 357 liras !!! Out of 3000 thousand lira, the amount of 2643 lira was deducted !!!؟؟؟ Please contact the rental company and get the discounted amount back, and thank you very much

Reviewed: Jan 19, 2024

Car was awful not as described, smelt of smoke and heavily stained inside and marked outside. Complained to Goldcar and they blamed QEEQ

Reviewed: Jan 4, 2024

The vehicle I rented was audi a3 but they did not give me a vehicle in the same segment, the vehicle they gave me was dacia duster. Teribble

Reviewed: Nov 25, 2023

Super Service, thanks a lot.

Reviewed: Nov 12, 2021

Very good

Reviewed: Oct 7, 2020

I was given a different car than the one I have rented it’s a lower quality, I had to wait over one hour because my flight was early and I was told by the staff that I was delayed because I rented through QEEQ specifically because they have issues with QEEQ I had to be penalized by waiting more than one hour

Reviewed: Jan 17, 2024

The car was very nice and clear. It was a really good experience to enjoy the trip this way in Turkey. We just encountered a little difficulty in returning the car. Since there is an earthquake happened days before our trip, it affects the safety of the building of the shop. But we didn't get any notifications from Enterprise. We only notice that when we arrive at the shop and help by the shopkeeper next door. It would be better if Enterprise could send the map/direction info before head. thanks!

Reviewed: Oct 11, 2019

Could not ever get through to an English speaking operator for the customer service numbers provided me even though it was offered on the call menu. Just infinite waits and call was never answered. Also 5 days after turn in and there is still an extra "deposit" charge still on our credit card. Was supposed to be reversed.

Reviewed: Jul 11, 2019

Like: Reliably

Reviewed: Sep 12, 2018

Like: I have been upgraded to brand new better car for free ... service was amazing ... you can not ask for more really ... thank you Enterprise for making our vacation incredible.
Dislike: Nothing at all

Reviewed: Jun 27, 2018

Please check my complaint and customer services communication with me by email

Reviewed: Jan 9, 2024

When I rented the car I took out full insurance from the app. When I arrived to receive the vehicle, the rental company did not recognize the insurance through the website. And asked me to pay another $ 220

Reviewed: Aug 8, 2021

Service was good and they gave me GPS free of charge . Car was not very clean but it was acceptable. The only negative point that they don't have a counter inside airport. You need to go out to column 20 and wait there for 20 min

Reviewed: Jan 25, 2020

Ford fiesta görünen araç yerine renault clio verdiler. Bunda sorun yok muadili sonuçta. Ancak araç pisti. Daha doğrusu koltuklar lekeli ve sigara yanığı ile doluydu. Frenlerinde, ön takımlarında, lastiklerinde sorun vardı. 2 defa ön lastiklere hava vurmak zorunda kaldım. Araçtan çok trim sesi geliyordu. Şanzımanda da sorun olacak ki vites geçişleri zor yapılıyordu.

Reviewed: Dec 9, 2019

Teslim alma ve bırakma süresi 5-10 dk arasında. Manuel araç yerine daha iyisi olan otomatik araç verdiler. Ancak HGS geçiş ücretini normalin 2 katı kestiler. Bunun gerekçesi de her 20 tl için hgs den 4 tl alınmasıymış. Öyle olsa bile yine 2 katı etmiyor.

Reviewed: Dec 9, 2019

The staff are fishy, they asked two credit cards , then I refused, after they use one credit card. The staff very suspicious,not friendly,i will not deal with them and i don’t recommend them at all.

Reviewed: Jan 2, 2024

The company is very bad.... They stole 60€ More than it was written on the agreement, the staff are terrible, all they care about is your money and how to stole it from you, and then today they took 430 TL from my credit card without my permission I don’t recommend dealing with this bad company.... really it’s a very bad car rental company and bad staff

Reviewed: Oct 3, 2019

staff is knowledgeable and helpful

Reviewed: Oct 2, 2019

The car was super clean with all the features working fine. Only concern was that there was no person who was speaking english at the drop-off counter. So this led to a lot of confusion.

Reviewed: Sep 8, 2019

excellent

Reviewed: Dec 23, 2023

excellent

Reviewed: Dec 23, 2023

excellent

Reviewed: Dec 23, 2023

excellent

Reviewed: Dec 23, 2023

excellent company

Reviewed: Dec 23, 2023

excellent

Reviewed: Dec 23, 2023

excellent team

Reviewed: Dec 23, 2023

gooood

Reviewed: Dec 23, 2023

Au comptoir, il n’y avait pas la voiture que j’avais réserver, j’ai payé 80$ pour un surclassement. J’avais déjà payé pour la location et la compagnie m.a facturer en double et je n’étais plus dans le pays quand je m’en suis rendu compte. Plus jamais budget.

Reviewed: Sep 29, 2019

drop-off stuff need upgrade . and more transparency with customers.

Reviewed: Aug 14, 2019

excellent

Reviewed: Dec 23, 2023

One of the best service ever received from a rental company. I got an upgraded car.

Reviewed: Feb 20, 2020

Excellent communication Helpful staff Ilike alamo company

Reviewed: Feb 7, 2020

ً

Reviewed: Aug 14, 2019

Great experience and nice helpful staff, wonderful car and price.

Reviewed: Aug 2, 2019

Verdikleri araç gayet temiz ve sorunsuzdu. Teslim alma teslim etme süreleri hızlıydı. Genel olarak memnun kaldığım bir kiralama oldu.

Reviewed: Aug 21, 2023

The team were helpful and cooperating through the pick up and drop off with clear information. Special thanks to Firat who helped me with the incident I had at the drop off.

Reviewed: Jul 30, 2023

Car was very good.

Reviewed: Jul 3, 2023

Not happy with interior car cleanliness. Rear salon was dirty.

Reviewed: Jun 22, 2020

Iyiydi

Reviewed: Jun 8, 2020

The car was not clean...

Reviewed: Apr 6, 2020

La voiture n'était plus très jeune mais très fonctionnelle étant donné nos nombreux bagages.

Reviewed: Nov 5, 2019

drop-off was smooth and fast, and great customer service and staff

Reviewed: Dec 4, 2022

They are helpful ... good communication with us and accept to give us 2 hour's additional to drop the car

Reviewed: May 16, 2022

Although it was a bit confusing figuring out where to pickup the car. Some helpful locals called the company for us and they came promptly to pick us up. Auto union staff was great, super friendly and professional. Would totally recommend them.

Reviewed: Apr 7, 2022

Central in istanbul was very good

Reviewed: Aug 4, 2022

Not being able to speak English clearly, which bothered me. I received a car other than the one that was identified by me, where I booked a European-made car and received a Korean car under the pretext that the requested car was not available, which is supposed to give me a European-made car. The way employees speak nervously and are unclear due to their poor language and lack of respect for the other party because they are not understood. I will not make reservations from the same company in the future.

Reviewed: Oct 14, 2020

It was over my expectation. Great staff great serving!! I can strongly recommend Windycar to everyone!

Reviewed: Feb 19, 2020

Slightly annoying that the pickup location was way off airport. Needed to call the company for them to dispatch a pickup and take us to the airport. If dropping at IST, spare an extra HOUR at least for the dropoff process.

Reviewed: Dec 6, 2019

The car was bad, not in good condition, the break was bad there are sound from everywhere, i spent more than 2 hours to receive the car, i had to wait in the parking with my 1 yr baby, last thing the holding money not received yet since i dropped of.

Reviewed: Sep 14, 2019

They are hopeless they don’t support when we call them customer service people reply us u booked from easement car talk to them we are not here to help u One of the worst experiences and in future will not book any car from windycar

Reviewed: Sep 12, 2019

After dropping the car in best condition and the receiver told me that, I received by email from Avis Turkey in Turkish language an invoice for total of 1,222 TL while i already paid for my car rental to you in ADVANCE! I called their number several times but no body answered. Pls clarify with them as i will NOT pay twice for car rental.

Reviewed: Mar 2, 2020

Like: I liked the car

Reviewed: Aug 12, 2018

Like: Every thing is okay
Dislike: Nothing

Reviewed: Jul 25, 2018

The car was not similar

Reviewed: Dec 31, 2019

Thank you for the excellent service, airport pick & drop-off. I will recommend you to my friends.

Reviewed: Sep 21, 2019

They replaced my reservation with a better car because they rented my reserved car, but I took more than 30 minutes to finish the papers, and when I dropped off the car it was terrible because too much crowd and there is one employee to receive all the cars.

Reviewed: Sep 23, 2019

Thank you

Reviewed: Aug 13, 2019

Habituellement chez europcar JE reçois toujours UNE bonne voiture et c'était pas le cas cette fois ci.

Reviewed: Jun 12, 2019

The car have a problem in the fuel indicator forced me to fill the tank while I take the car with half tank. The staff knows that the car have this problem but they did not informed me about it when I received the car. I asked the guy in your office to pay me half the cost of the fuel but he refused while it is your problem and not my problem.

Reviewed: Sep 3, 2019

Overall, everything was good

Reviewed: Aug 30, 2019

The stuff very helpful and nice, good cars but the pickup outside the terminal maybe 2 min and they start to clean my car after i have arrived and let me wait 15 to 20 min , but definitely gonna choose them again.

Reviewed: Aug 19, 2019

Like: The car was literally brand new having 13 Kilometers. Car was not clean due to rain while being stored but one of the staff gladly washed it for me.
Dislike: Not a big issue but Garinta’s car pickup and delivery is off site, a very nice shuttle van takes you once you finish the paperwork to pick up your car. You need to tag the location on Google so that you find it easily upon returning the car.

Reviewed: Aug 30, 2018

They took more money

Reviewed: Aug 22, 2019

Horrible experience worst car rental agency in the world they don't have vw office at the airport they get me the car delivered to my hotel at 11:23pm and i was forced to take taxi to the hotel and pay for it now lets talk about the horrible car one of the dirtiest in the world they get me the car with empty tank dirty so much it look disgusting last thing they was trying to change road toll 470 turkish lira when i refused to pay without giving me proof for this amount then they mailed me the toll report tge second day to find out it was o my 160 turkish lira.

Reviewed: Aug 21, 2019

When I arrived in the airport sabiha Istanbul I found no office for the agency I contacted the company they told me we have your reservation but sorry no car available for you , You need to cancel your reservation, It was big surprise the company attitude And egnoranc although I came on time for pickup, Terrible experience with this company

Reviewed: Aug 21, 2019

Thanks

Reviewed: Aug 6, 2019

They took 200 TL additional and I don't know why and they do not speak English and not helpful at all it took me 2 hours to find them in the airport I'm really not happy with the experiance

Reviewed: Jul 17, 2019

They don’t speak English The car was not in good condition

Reviewed: May 9, 2019

Rented a renault clio car. Renault clio gave the symbol because there was no vehicle available.If the company does not have a rented car, an upper segment car should have been given. Lower segment gave the car. Meanwhile you want the price difference. The company did not provide 900 miles. He said he had a 750-mile limit. I am not satisfied with the company. I want a refund. If you don't help, I'il sue.

Reviewed: Apr 19, 2019

Gayet ilgililerdi teşekkürler

Reviewed: Jun 3, 2019

Like: Fast and efficiant and easy to communicate by Whatsapp
Dislike: I had to use translation app for all my chat with Vinn. But they were helpful.

Reviewed: Jul 27, 2018